LeasedLicenseCheck=INTERNAL ERROR

[Erik-Jan]

How to solve a LeasedLicenseCheck=INTERNAL ERROR issue in the settings.ini file?

[rubenmarin]

Hi, we will need more information, like for what product is this, when it happens, what is the expected result you are looking for, and maybe add a screenshot with the error.

[Chip_Matejowsky]

Hi @Erik-Jan,

As @rubenmarin stated, can you provide more information? You can start by reviewing the Qlik Knowledgebase articles/videos How to Lease a License from QlikView Server to QlikView Desktop and Troubleshooting QlikView License Lease Issues.

Best Regards

[Erik-Jan]

Hi, I just experienced that on my laptop everything works fine; my virtual machine encounters the problem mention above. Apperantly the Qlikview server is not causing the problem.

So, I will first figure out with our IT team, if the problem can be solved by them.

Best regards.

[Chip_Matejowsky]

Hi @Erik-Jan,

Are you using Citrix or some other terminal service technology? If so, have a look at the following items:

• Virtualisation (Citrix) and QlikView
• Problem with QlikView Desktop License Lease in Terminal Server environment

I have worked with some customers in the past regarding QV Desktop license lease issues in these environments and things came down to ensuring that there is nothing blocking the %Users%\<username>\AppData\Roaming\QlikTech\QlikView directory and specifically the Settings.ini file in this directory. This file is where the LeasedLicenseCheck=INTERNAL ERROR you mentioned occurs.

Best Regards

[Erik-Jan · Accepted solution]

Hi @Chip_Matejowsky ,

We completely removed the settings.ini file and then Qlikview was able to recreate a working one.

=> Problem solved.

Thanks for your quick suggestions!