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yousrarami96
Contributor III
Contributor III

Qlik sends a report twice instead of once for one user

Hello,

We configured a report task to send a report daily to 3 users. We've seen that the report is sent twice and that 1 of the 3 people receives it twice. The 2 others receive one email/report. 

Also, while testing with another task intended for the users with no issue, no double report is sent.

Could you help us solve this problem ?

 

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1 Reply
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi @yousrarami96 

To help solve this problem we would need to look at how you configured your user list. It is likely that you have that user twice in the table loaded to Qlik Sense app. Just preview it in data model viewer or just preview it by creating a table on UI with user email and count of that field.

cheers

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.