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DeepthiKotekal
Contributor II
Contributor II

Setting Alerts and mentioning App Names for the failed Reload tasks

Hi Team,

I know we get articles for setting up alerts on reload tasks failure. 

https://community.qlik.com/t5/Qlik-Sense-Documents/Sending-e-mail-alerts-in-Qlik-Sense-Enterprise-Ta...

 

 I wanted to know how can we incorporate the App or Task name in the subject of the email and if possible can we attach the log file as well?

 

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1 Reply
mountaindude
Partner Ambassador
Partner Ambassador

No it's not possible with the approach taken in the link you provided.

That solution uses Xml files that extend the Log4Net framework used by client-managed Qlik Sense.
While this works it will give you very basic alert emails.

Much more comprehensive solutions are possible, but require some kind of separate monitoring agent to collect information about the failed reload and then send this as alert emails/Slack/Teams/...

Now, I am obviously biased as I've created such a solution..

It's been around for many years now and proven to be stable and good. It's open source (free!) and runs on almost any hardware, including as a Windows service on the Qlik Sense server itself.

The tool does exactly what you ask for (customising the email subject as well as including log file) and much more.
For example, it's possible to control per reload task what user should get alert emails - and if alert emails should be sent at all for that specific task. 

More info and documentation at https://butler.ptarmiganlabs.com.
Source code at https://github.com/ptarmiganlabs/butler.

An intro PDF to failed reload alerting using Butler is available here.

Please mark the post as a solution if it provided you with a solution to the topic at hand. Thanks!