Critical Security fixes for Qlik Sense Enterprise for Windows (CVE-2023-48365) and update patch 2023 may 6 failed.

[jenssedl]

our products is Qlik sense 2023 may patch 4 and server 2016. 

found risk Critical Security fixes for Qlik Sense Enterprise for Windows (CVE-2023-48365)

I want to update with 2023 may patch 6. 

But could not successful update and tell me patch 4 could not uninstall. 

how to deal with ?

detail see attached documents.

jens

[Ray_Strother · Accepted solution]

Hello,

1. Have you tried uninstalling patch 4 manually?

2. Apply patch 6

Article link: 

https://community.qlik.com/t5/Official-Support-Articles/Installing-and-uninstalling-Qlik-Sense-Patch...

Thanks

[jenssedl]

Dear Ray_Strother

PREVIEW

I following your suggestion:

1. rename the folder of catch.

2. then uninstall the patch 4

3. restart the server.

4 install new patch 6. 

but still couldnot successful

error massage in attched documents

please help to review and give me suggestion asap.

BS

jens