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NPrinting: Custom user friendly messages when on demand report fails

mbrouwer
Contributor III
Contributor III

NPrinting: Custom user friendly messages when on demand report fails

As a Nprinting on-demand report user

I want to get a user friendly message when an on-demand report has failed.
     The reports will fail if the user gives a filter (period of time) when there were no facts.
      So the report should be empty or give a user friendly message like 'There is no data for the provided filters you gave' 

Now the end-users are calling customer support complaining that there report has failed.
Development has to spend a lot of time to re-run the report to see that the error was no technical issue but a normal combination of filters which caused no data

Nprinting API response error message - Qlik Community - 1834315

 

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1 Comment
Andrew_Kruger
Employee
Employee

Thank you for the post.  No update planned for custom messaging for on-demand.

Status changed to: Closed - Declined