Qlik Community

Suggest an Idea

Vote for your favorite Qlik product ideas and add your own suggestions.

Option to Disable Touch Screen or toggle Touch Screen off on server side

Sonja_Bauernfeind
Digital Support
Digital Support

Option to Disable Touch Screen or toggle Touch Screen off on server side

A customer request: Can you disable Touch Screen Mode by default? Such as an Off setting in the Qlik Sense server that disabled it for all touch screen laptops or other hybrid devices?

This is currently not possible. 

Don't forget to Like posts and use the "Accept as Solution" button on content that answered your question! Thanks 🙂
9 Comments
Meghann_MacDonald

Hi @Sonja_Bauernfeind ,

Please read the Ideation Rules post before submitting ideas - one label per post is required. I will fix this and tag it appropriately for review.

Meghann

Patric_Nordstrom
Employee
Employee

Thank you for your feedback on ways to improve our product. While this is something we understand would be useful, it's not on the short-term roadmap. Please continue to show your support for this idea.

Thanks,
Patric

Status changed to: Open - Collecting Feedback
sofiene_1920
Partner
Partner

We need also this option !

Bill_Britt
Support
Support

More and more customers are asking for this feature.

elizabethward
Contributor III
Contributor III

Yes this would be a beneficial feature to have.  I find it very troublesome to get to a chart's details when the touchscreen mode is on.  this should be a universal setting on the server side.

cbraley
Contributor
Contributor

This would be extremely useful. We have issues with touch mode being enabled on devices that are not primarily touch (e.g. laptop with touch screen) and disabling necessary options from the context menu (e.g. take snapshot).

vishnu_annamane
Contributor
Contributor

Yes we would like to have this feature in next release

psublue98
Creator
Creator

This is a great idea and very much worth implementing. Not only is touch rarely used in our enterprise deployment, when enabled the right-click context menus differ when On versus Off. A default of On causes issues with accessibility whereas Off resolves. For the enterprise our preference is to have the choice and set the default to Off. Thanks for posting this!

Touch Mode = Off (arrow keys do not work; accessibility issue)Touch Mode = Off (arrow keys do not work; accessibility issue)

Touch Mode = Off (arrow keys work)Touch Mode = Off (arrow keys work)

VincentLefevreFR
Contributor
Contributor

We would need this feature too.