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QS Desktop authentication logs - Licensing

armandfrigo
Partner Ambassador
Partner Ambassador

QS Desktop authentication logs - Licensing

We need to manage 30 000 professional user licenses globally. Every year, we look at users who have actively used Qlik Sense. Our licensing model is subscription based (QSoW), hence we want to deallocate licenses for the users who have not used Qlik Sense.

A missing piece is about the QS Desktop users: we have no mean to tell if someone got a license assigned with no server sessions associated because they have browsed the hub without opening an app, or because they actively used QS Desktop.

QS Support team told us we can find QS Desktop activity from the broker service logs with the following API call: GET /api/v1/users/me

This however does not tell us who was the user. 

Ideally, we would have a log file to tell us who did connect to the server from QS Desktop and leased a license.

Example from the broker service logs:

<IPV6 address> - - [01/Dec/2020:06:33:15 +0000] "GET /api/v1/users/me HTTP/1.1" 404 154 "https://qs-server/hub/?qlikTicket=xfyrRSTpmTRDRzoF" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML

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2 Comments
Meghann_MacDonald

From now on, please track this idea from the Ideation portal. 

Link to new idea

Meghann

NOTE: Upon clicking this link 2 tabs may open - please feel free to close the one with a login page. If you only see 1 tab with the login page, please try clicking this link first: Authenticate me! then try the link above again. Ensure pop-up blocker is off.

Ideation
Explorer II
Explorer II
 
Status changed to: Closed - Archived