After successfully registering for a Qlik Account, no Activation email is received to activate the Qlik Account.
OR:
No Password Reset email is received when attempting to reset the password.
Troubleshooting steps:
- Check your Spam/Junk folder for the Activation or Password email.
- Ensure Qlik emails are not blocked by your Mail-Server Firewall
- Ensure that "qlik.com" and "sendgrid.net" are added to your safe senders list
- Then trigger a new Activation/Password Reset email.
If the Activation or Password Reset email still does not arrive at your email inbox, contact us either by chat or through the Support Portal.
Related articles:
How to Register for a Qlik Account
*sendgrid.net = the third party app used to send activation and password reset email
