Coming March 2025: Making Qlik Cloud Analytics Data Alerts more relevant and accurate

[Sonja_Bauernfeind]

Within Qlik Cloud Analytics, the Data Alerts feature offers users the ability to be notified of exceptions in the data. When scheduling a data alert, users can define the data conditions of interest within an app and have the option to configure a schedule setting when data is refreshed by a reload of the app.

There will be an improvement to this specific Schedule configuration setting in an upcoming release scheduled for the second half of March 2025.

New to Data Alerts?

Read more in Monitoring data with alerts.

How Data Alerts currently work:

Currently, the schedule configuration When data is refreshed (fig 1) by a reload of the app is evaluated every time the app is reloaded regardless of whether the data set within the app has changed.

fig 1

This has led to users receiving repetitive alerts for the same data status and risks "alert fatigue". It is also not the intended behavior of the feature as no alert should be sent if the underlying data set has not actually changed.

What changes?

With the upcoming change to the Data Alerts feature, the underlying evaluation behavior for this schedule configuration (When data is refreshed by a reload of the app) will be optimized to evaluate only when there is new data available in the app and the app is reloaded. The same alert status may still be sent for a given condition, but the condition will always have been evaluated from a new data state in the app.

What impact will this have?

The impact of this change will reduce the number of alerts delivered to users in the scenario that the underlying data has not changed (on a reload), making the alert delivery more impactful. Of course, users can still use the configuration Compare with: Last evaluation (fig 2) to further optimize their alert delivery.

fig 2

Users who prefer a reload-triggered and repetitive (same data state) data alert might consider:

1. Change the data alert configuration to a Fixed Schedule
2. In the case of system app monitoring, configure a notification on the app to communicate when the app is reloaded (App > Notification settings)
3. Consider using Subscriptions on a scheduled basis to deliver the state of the data

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Qlik Support