Decommissioning the legacy support portal (support.qlik.com) January 23rd, 2026

[Sonja_Bauernfeind]

The legacy Qlik Support portal (previously known as support.qlik.com) has been decommissioned on the 23rd of January, 2026.

How will this affect me?

You will be largely unaffected. Access to our existing and up-to-date portal is not impacted by this change, meaning chat, knowledge, and your support cases remain exactly where you expect them to.

Did you know? We're launching additional My Account features for customerportal.qlik.com. Read more here in Your Qlik Customer Portal My Account features.   

I used to access my licenses on the old portal. Where do I go now?

If you previously accessed your legacy (perpetual) Qlik licenses and control numbers on support.qlik.com, your next stop is our Support Chat. A live agent will share the license, control number, and LEF with you on request. 

Thank you for choosing Qlik,
Qlik Support