Invalid Visualization error with Org chart in Qlik Sense SaaS environments

[Jamie_Gregory]

Hello Qlik Users!

UPDATE on 10/16/2020 - This issue is now resolved.

An issue with the Org chart has been identified in the Qlik Sense SaaS environments (Qlik Sense Business and Qlik Sense SaaS). Users may receive the following error with the Org chart:

Invalid visualization

The visualization was not found. This extension is not available in the cloud: sn-org-chart ()

This issue is currently being investigated by R&D. If you are seeing this issue, please create a case with Qlik Support and reference defect QLIK-103217. For more information about the issue, please see "Invalid visualization" with Org Chart on Qlik Sense Business and Qlik Sense Enterprise SaaS.

I will keep everyone updated on the progress of this issue within this blog so please stay tune.

Kind regards,

Qlik Digital Support