Your Voice Matters: Qlik's Partner Customer NPS Program

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How Qlik's Partner Customer NPS Program Improves Your Qlik Support Experience

At Qlik, we believe great customer experiences start with listening.

That’s why we launched the Partner Customer NPS (Net Promoter Score) Program, a feedback initiative designed to capture your voice, understand your satisfaction, and help our partners continuously improve how they support you.

 

What Is the Partner’s Customer NPS Program?

When you receive a short NPS survey from Qlik or one of our partners, you’re invited to rate your experience with the partner who supports your Qlik environment. 

This helps us understand how well our partners are delivering responsiveness, expertise, and overall satisfaction. 

Your feedback is collected, analyzed, and shared with both Qlik and the partner, so your input directly influences how we enhance your support experience. 

 

Why It Matters to You

Complete a quick NPC Survey > We and Qlik review your feedback > We act and track the progress over time

 

How you can participate

When you see an email or notification requesting feedback, please take a minute to complete it. 
Your response doesn’t just measure satisfaction; it helps ensure that: 

• Your support partner is recognized for excellence. 
• Qlik identifies areas for improvement across all partners. 
• Future interactions with support become simpler, faster, and better. 

Together, We Improve Every Day… 

“The Partner NPS program is more than a survey; it’s a bridge between your experience, our partners, and Qlik’s commitment to customer excellence. 
Thank you for sharing your voice, you are helping us make Qlik Support better for everyone.” 

Giuseppe Novello
Manager, Americas Partner Support & Alliances | Global Program Manager