Log in Error

[guruprem]

HI , 

I am able to login into https://app.eu.cloud.talend.com/portal in the first tab of chrome browser , but when I press "Login in with Talend Cloud" on studio it is generating the error

[Xiaodi_Shi]

Hello,

We need a little bit more information to address your issue.
Is it a new Talend Cloud account and this is the first time you try to login or Is it a problem related to a Talend Cloud account that exists for a while , and you were able to login to in a recent past?
Was the license renewed / modified recently?

Best regards

Sabrina

[guruprem]

This is an existing Talend Cloud.  However this is the first time I am authenticating. What are the normal steps to authenticate

[Xiaodi_Shi]

Hello,

Could you please check the TMC page Users & Security" the users defined and emails? Please make sure that the email provided in the Qlik login page MUST match the email of the “TMC User”.

Best regards

Sabrina

[Chethankumar_JS]

Hi Team,
The error screenshot indicates that it is redirecting to the US region. If you can access https://app.eu.cloud.talend.com/, kindly choose the EU region during login.