Problem with start of talend TOS_BD-win-x86_64

[Anonymous]

Hi, 
When i start the The TOS_win-x86_64, i  receive the message in picture.
Now, what i should do ?
Im sure that my system is 64bits
the value of Path
C:\%JAVA_HOME%\bin;\ProgramData\Oracle\Java\javapath;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Skype\Phone\
thank you

[Anonymous]

Hi,
Could you please indicate what's BD build version you are using? V 6.2.1? Are you using Window7 64 bit?
Best regards
Sabrina

[Anonymous]

Hi, 
Thank you Sabrina .
I use the 6.3.0 version. 
In beginning, when i unzipp the file (TOS_BD-20161026_1219-V6.3.0) , i receive the message in attachement.
i think that the problem has begun here.
My system is 64 bits.

Thank you.

[Anonymous]

Hi,
What's the  decompression tool you are using? Are you using  third-party ZIP extractor to unzip it, such as, 7-zip or winrar?
Best regards
Sabrina

[Anonymous]

Hi, 
Thank you.
I used the 7-zip. With WinRAR i receive this message 
 

[Anonymous]

Hi,
Did you download the .zip file completely from talend official website?https://www.talend.com/download/talend-open-studio?utm_medium=talendforge&utm_source=banner&utm_camp...?
Best regards
Sabrina

[Anonymous]

Good morning Sabrina, 
Yes I downloaded this version of this same site.
Thank you.

[Anonymous]

Hi,
We cannot repro this issue on our side. [font=Verdana, Helvetica, Arial, sans-serif] Could you please try to type :[/font]  java  - version in commandline to see if your java environment is set correctly?

Best regards
Sabrina