Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
Qlik Open Lakehouse is Now Generally Available! Discover the key highlights and partner resources here.
cancel
Showing results for 
Search instead for 
Did you mean: 
stucas
Contributor
Contributor

TIC - Lost git credentials? How do I update them?

We're using Talend In the Cloud (TIC) and I managed to get a remote BitBucket repo working with my project. However; for some reason it's now failing with credential issues. It appears that it's not negotiating correctly with the remote server. However, when this exception is shown, Talend Studio does not start so I am unable to reset settings from within Studio - assuming that they are actually stored there. 

 

The error mentions to check the user's settings in the TAC, but the only entry I made in the TIC (I'm assuming that the TIC is the equivalent of the TAC?) was the project's git URL, there are no user settings that relate to source control. There appears to be nowhere in the TIC to set git credentials and from memory this was a message box when I first connected which I've never seen again.

 

How can I get Talend or the TIC to re-prompt for my credentials or at least reset it?

 

Labels (4)
5 Replies
manodwhb
Champion II
Champion II

You need to change the git password from TIC. If you have admin access you can edit the project and change the git credentials.
stucas
Contributor
Contributor
Author

Thanks for the prompt response, but where in the TIC do I find the credentials? I thought I had gone through every part of that. 

I am a project admin (amongst all the other roles).

 

If I click on a project and look at its settings, all get is the name, Git URL, Owner and Project description. The other tab just lets me add collaborators.

 

Am I lacking permissions? Or in completely in the wrong area?


project-settings.png
manodwhb
Champion II
Champion II

@stucas , I suggest to re-extract the talend stuido zip and try to connect everything fresh.

stucas
Contributor
Contributor
Author

Thanks but that too I have tried.

I have also:

  • In each Talend workspace reset the git config (at local, global and system) level and reset the credential.store
  • Created a new project in Bitbucket, a new project in TIC (different connection) and with the suggested new Talend Studio it still will NOT connect.

My inference/assumption is that the credentials (and the fact Studio thinks it knows what they are) are held outside of the Studio in some configuration area. However I don't know where that is; There's certainly no Talend directories in the obvious places (e.g. %APPDATA%)

 

 

stucas
Contributor
Contributor
Author

As an aside my git subsytem on my PC is working normally, I can clone, push and pull etc without issue.