tFTPPut Error 4: The IP Address is not allowed to execute this SFTP command because of policy SFTPCommandLimits

[Anonymous]

I started getting this issue since last few days in tFTPPut component, it was working fine till now ( i am renaming the file while uploading the file) .

I have checked all the stuffs and everything looks to be same, there is no change .

1> Ip/Servers remains same

2> there is pooling for the file every 30 sec-- which was always there but if that can be issue now?

3>i changed the component to tscpput and it works.

[FATAL]: ***********The IP Address is not allowed to execute this SFTP command because of policy SFTPCommandLimits

Exception in component tFTPPut_1
4: The IP Address is not allowed to execute this SFTP command because of policy SFTPCommandLimits
at com.jcraft.jsch.ChannelSftp.throwStatusError(ChannelSftp.java:2846)
at com.jcraft.jsch.ChannelSftp.rename(ChannelSftp.java:1923)

[Anonymous]

Hi,

   Did you talk to your system administrator to verify whether there was any chnage in policies. That could be one reason. Please refer the link below.

https://www.ibm.com/support/knowledgecenter/en/SS3JSW_5.2.0/com.ibm.help.adapter_policy.doc/AdapterP...

Warm Regards,
Nikhil Thampi

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[Anonymous]

Nope by point 1 i mean there is no change!

Also point 3 , i was able to do SCP which makes me think there is no issue with ip as both work on same protocol... 

But i am still checking if remote server has any changes which can affect this!!

[Anonymous]

Hi, 

    The error is saying that the issue root cause is due to the restriction of command for SFTP.

     My advise will be to talk to your network administrator to confirm whether there are any policy changes. Since the issue is related to sensitive data, you may not be able to add screenshots to the forum to due further analysis. If the issue persists, I would recommend you to create a support ticket so that they can verify your issue by doing remote sessions.

Warm Regards,
Nikhil Thampi

Please appreciate our Talend community members by giving Kudos for sharing their time for your query. If your query is answered, please mark the topic as resolved