tPOP3 too much slow!

[Anonymous]

Hi all,
in a job of mine I use tPOP3 component to retrieve mail having some excel files in attachment.
The email box contains (at today) about 1000 email and each day the job retrieves 100 email and filters them as showed in the attached images.

But, tPOP3 is too much slow to retrieve email!
In fact, it requires about 20 minutes to complete.
I perfomed a lot of ping against the pop3 server and it is ok (response time is about 40-50 ms)
Do you think I need to edit any settings or is this the normal behavior of the component?

[Anonymous]

Hi,
Is there any error message printed on console when retrieve mail from your pop3 server? What's the purpose of second filter "A"? 
Best regards
Sabrina

[Anonymous]

Hi Sabrina,
no errors are displayed in console.
The second filter considers only email sent "TO" (=A in italian language) a specific email address.
Thanks for any advice.

[Anonymous]

Hi,
Could you please try to retrieve your email from pop server by using tPop component without any filter to see if it is normal?(make a simple job and set the number emails retrieved as 10)?
We don't see any problem on your component setting. Is it the whole job design? tPop? Did you read these emails through tfileinputmail?
Best regards
Sabrina

[Anonymous]

Hi,
I performed the following tests:
1. I create a job with only a tPop3 component (nothing else!)
2. I set the number of the retrieved mails equal to 1---> Result: too slow
3. I removed a filter ---> Result: too slow
4. I removed the other filter (so without filters) ---> Fast
5.  I applied the first removed filter ---> too slow
6. I removed the previous filter and set the number of the retrived mails equal to 100 --> Fast
So, it's clear that the problem is due to filters which cause a very slow execution of the job.
Do you have any advice to improve performance?
Many thanks!

[Anonymous]

Hi, 
The "To" is working well with you? Do you want to get emails from yesterday?
Could you please also indicate the build version you are using? Open source or subscription version?
Best regards
Sabrina

[Anonymous]

Hi Sabrina,
"To" options works well but it causes very slow performance as other filters.
As you wrote correctly, I would like consider emails sent yesterday to a specific recipient. In particular, I have to read emails sent to different mail groups. My email account is subscribed to different mail groups. So, I want to consider emails sent yesterday to a particular email group.
I'm using TOS DI 6.1.0.
Thank you very much for your help!

[Anonymous]

Hi,
can anybody give me any advice?
Can anybody share their exprience?
Thanks a lot

[Anonymous]

Hi,
We don't see any error in your job setting. Does this issue repro on other build version?
Best regards
Sabrina

[Anonymous]

Hi,
there aren't errors but perfomance are very very slow when a filter is applied as described in my previous posts.
I don't know if it happens in other versions.