tSendMail Client not Authorized exception when connecting to MS Exchange Server

[Anonymous]

Hello All,

I am facing an "com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.1 Client was not authenticated" exception when using tSendMail to send mail using MS Exchange Server. The credentials are correct as these work when I am using them in Apache Camel. I am using TOS_DI version 6.4.1. Would appreciate any pointers.

Regards.

[Anonymous]

Hi,

What's your MS Exchange Server environment? Exchange 2010?

Could you please take a look at this article:http://www.servolutions.com/support/articles/exchange2007clientnotauth.htm to see if it works for you?

Best regards

Sabrina

[Anonymous]

The Exchange version is 2013 and the solution outlined in the link is not possible in the environment I work.

Regards,

Sohail

[Anonymous]

Hello,

Are you able to use "telnet" to test your MS Exchange Server? What does your tsendmail setting look like? Did you check the 'SSL Support' check-box in tsendmail component?

Best regards

Sabrina

[Anonymous]

Yes, the telnet is working. The tSendMail settings (with dummy values) are provided in the screenshot. The SSL support is not required in my environment. I have also tries using "send" as username instead of "send@example.com" but I get the same message.

Regards,

Sohail

[Anonymous]

Hello,

The user account should be of the form email@yourcompany.com.

Best regards

Sabrina

[Anonymous]

Hello xdshi,

I am using myname@mycompany.com in both from address and username. Is this correct?

Regards,

Sohail

[Anonymous]

Hello Sohail,

Select this "Show sender's name" option, you can use your username(myname) if you want the sender name to show in the messages.

We are able to send an email by using tsendmail component without Authorized exception when connecting to office 365 on V 6.4.1

Best regards

Sabrina

 

[Anonymous]

Hello xdshi,

Unfortunately I am still facing the same error.

Regards,

Sohail

[Anonymous]

Hello,

Have you tried to other MS Exchange Server (2010) to see if it works? Are your SMTP host and port Ok with you?

Best regards

Sabrina