DOWNLOADING REPORTS

[jonnypenflex]

Hi

Am having a problem downloading Reports.

If I select "Download" while I am in a Report, I get the message "Something went wrong, please try again"

A colleague of mine (has the same settings as me, as far as we can see) is able to download reports.

I used to be able to download.

Thanks for your help

[Jack_Guo]

Hi @jonnypenflex ,

Are you talking about Qlik Cloud or Qlik Sense Enterprise for Windows(On-premies version)?

Also, can you download other report or your colleague can download the report you are having the issue with?

[Aditya_Chitale]

Hi,

Try clearing browser history and cookies.

Regards,

Aditya

[jonnypenflex]

Hi

Many thanks for your reply.

I have cleared the browser & cookies, but that didn't help

[Aditya_Chitale]

have you tried changing the browser ? also try changing the download location.

Regards,

Aditya

[jonnypenflex]

Morning

Tried Firefox, that didn't help.

Where would I change the download location.

Thanks

Regards

[jonnypenflex]

Morning

<> Qlik
Sense

In the address its qlikcloud

My colleague can download the reports.

Many thanks

Regards

[Aditya_Chitale]

Different browsers have different options for changing download settings. Generally you can find this option under browser settings.

Regards,

Aditya

[jonnypenflex]

Hi

I also noticed that the person who is the Service account owner idP Subject
code is much shorter than mine.

Don't know if this means anything??

Thanks

[CT8888]

Hi all, I encountered the same situation. I have tried to use different browsers (such as Chrome, Safari ... etc) to download the reports from Qlik Cloud but failed. I have also allowed to accept the third-party cookie but it still not work as well.  I have no idea what's wrong on my steps. Hope someone can help to provide guidance for me. Thanks.