Not able to browse Qliksense dashboard from Public IP

[nikhilgarg]

Hello ALL,

I ahve a server, where i had once installed Qlikview. Now i have uninstalled qlikview and running Qliksense. But i can access sense dashboard via Private IP but not via Public IP. I am  not able to access sense dashboard via Public IP. Can anyone help me in this?

[agigliotti]

are you talking about Qlik Sense Server?

if Yes take a look at Host white list on QMC under virtual proxy advanced properties.

Maybe the public IP is missing there.

[nikhilgarg]

Yes, i am talking about Qliksense server. I ahve added both public and private IP undr whitelist but still via Public IP , it is not accessbile

[agigliotti]

what's the error you get?

[nikhilgarg]

Error I am getting is, server taking too long to respond. But same

dashboard is working via private IP.

On Thu 5 Apr, 2018, 3:25 PM Andrea Gigliotti, <qcwebmaster@qlikview.com>

[agigliotti]

did you try to run a telnet to that public ip ?

[nikhilgarg]

No, can u guide me on this?

On Thu 5 Apr, 2018, 3:37 PM Andrea Gigliotti, <qcwebmaster@qlikview.com>

[agigliotti]

on your windows computer execute the command cmd (Command Prompt) and type as below:

telnet your_publicIP 443

to check if you can reach the ip/port from your computer.

[nikhilgarg]

You mean,

telnet your_publicIP:443?

On Thu 5 Apr, 2018, 3:51 PM Andrea Gigliotti, <qcwebmaster@qlikview.com>

[agigliotti]

no must be a space between host name and port.