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ronaid
Contributor
Contributor

Not receiving registration email

Hi.

We are trying to register a new user. He goes through the registration process but does not receive a registration email.
I've checked the forums which asked to whitelist the sending domains which we've done : qlik.com and sendgrid.net.
We've also checked spam/junk email on outlook and the web.
We're still not receiving the activation email.
Pls assist.

Labels (2)
1 Reply
steeefan
Luminary
Luminary

My suggestion is to contact Qlik Support about this.