Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
Qlik Open Lakehouse is Now Generally Available! Discover the key highlights and partner resources here.
cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous
Not applicable

Qlik Sense Desktop stuck on Initializing Add data

Hi, I recently installed Qlik Sense Desktop (September 2018, version 12.36.1) on my local computer to try it out.

But when I create a new app and try to add Data, it shows me options where I can upload a file or script editor, but it shows me a pop up saying "An error occurred" when I click on "Add data from files and other sources", and even when I drag the file into the Desktop. When I close the pop up, it keeps on loading and goes on forever. I can neither edit the data models of sample apps.

I have gone through numerous community forums on this issue, but did not get a proper solution. I have the latest version of the tool installed and restarted my computer as well.

Any suggestions on how to troubleshoot or fix this?

6 Replies
nsetty
Partner - Creator II
Partner - Creator II

Umesh,

If possible, Can you share a data/script used?

Is it a huge data set?

Try limiting records.

Anonymous
Not applicable
Author

Hi

Have you seen this page:

https://help.qlik.com/en-US/sense/September2018/Subsystems/PlanningQlikSenseDeployments/Content/Sens...

I had a lot of problems with conflicts with antivirus, and I still have some, starting with the September 2018 release

Anonymous
Not applicable
Author

It is the sample data file I downloaded from Qlik website. Even if I try to drop a simple file with 2 columns and 3 rows, the issue persists. Dropping files is a different issue, but it should at least allow me to browse to files and select. But I don't even get there, it just keeps on spinning.

Anonymous
Not applicable
Author

Thanks for your response, but I cannot modify the anti virus settings, its IT controlled and it is company laptop.

Anonymous
Not applicable
Author

I think it is advisable to set the configurations of the antivirus, even if it is a very annoying and absurd thing, I hope Qlik will solve this problem soon with the new releases

SKSK
Contributor
Contributor

In the desktop version, on clicking the Add data the system got stuck.

The ' Initialising Add data" wheel keeps spinning without any response. Though i am able to add connectors via scripting - Add connections , but unable to save the data and perform visualisations.