Task QVDLoader is getting failed in QMC

[Qlik1232_]

Hi Team,

I am facing an issue in the Qlik Sense Dashboards with KPIs, in which the data is not updated properly. While checking the QMC Tasks to load the QVD loader, it is getting failed and it is a scheduled one (every night it will reload). We tried to perform the task manually and getting the failure for the same. does this activity is the reason for the Data missing in the Dashboards and how can we sort this issue in the Qlik Sense. We are using  Tagetik Analytics (Tagetik - Qlik) here.

Kindly provide the suggestions here. Attaching the screenshot and the log file here for the reference.

Thank you 

Aswathy 

[Qlik1232_]

Hi Team,

Attaching the Screenshot for the issue

Thanks,

Aswathy 

[vaisgaard]

Hi Aswathy,

Did you forget to attach the screenshot and log? Can't find it.

Br.

Michael

[Qlik1232_]

Hi Michael,

I have attached the screenshot as a comment.

Attaching the same for your reference again. 

Thanks for your time.

Aswathy

[vaisgaard]

Hi Aswathy,

It seems it is the call to the API: https://wolterskluwerau.saastagetik.com/prod_odata/api/aih/data/v1/PROD_TGK_WOLTERSKLUWERAU_003/002/... that is failing.

Try to check that data connection manually, and check if the parameters are correct. You're getting a 401 unauthorized error when connecting to it.

[Qlik1232_]

Hi Michael,

Thanks for the quick response.

Do you know, is there any manuals, saying the setup for the data connections in Tagetik Analytics.

Thank you 

Aswathy

[vaisgaard]

Hi Aswathy,

No unfortunately not. We do not use them, and I have never done so.

I would suggest to use their support: https://www.wolterskluwer.com/en/solutions/cch-tagetik/services/support

[Qlik1232_]

Thank you so much Michael for your help. I will try to use their support.

Thank you 

Aswathy 

[vaisgaard]

You are very welcome. Have a nice day.