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Vikas
Partner - Contributor II
Partner - Contributor II

Nprinting not importing user or updating filters and groups if user already exists

Dear All,

I am using Nprinting version April 2019. 

When I import a new user, it successfully builds the user and adds them to a group and adds the filter to the user.

However, when I import  the same user for a different task, it does not build the relationship between User, Group and Filters. The new group and new filter are created but the user is not added to the group and the filter is not added to the user.

I do get a warning message:

Importing USER with name 'vijay' : skipped. The email 'vijay@xxxxxx.co.in' is already in use.

Is this a know issue or is there a setting change required ?

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