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Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE

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fachto76
Contributor II
Contributor II

Installed Nprinting certificates are not valid to connect to Qlik Sense after update to May 2022SR1

Hi All,

Just upgraded NPrinting to May 2022 SR1. My QS is on May 2022 SR4

I messed up one of the certificates to  connect to QS.

So I decided to follow the standard process, as described here (which is the same as May 2021).

https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/DeployingQVNprinting/NPrinting-with-...

However nothing seems to work, would someone be able to guide me if I can see in logs why this is happening.

I have even gone through my mental checklist.

  • Nprinting Service account set  as root admin ✔️
  • Generate certificate from QS ✔️
  • used nprintingServerName.domain.com as Machinename ✔️
  • ticked secret key
  • Logged in Nprinting using same service account as in 1st bulletpoint
  • Copy pasted Certs to Nprinting server ✔️
  • renamed client.pfx to QS_Server-client.pfx
  • Copy pasted to C:\Program Files\NPrintingServer\Settings\SenseCertificates ✔️
  • Restarted all servies/ even restarted machine
  • run verification check 
  • Issue with message Installed ....

Thanks

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