Hello!
We have an issue where our client users (all used AJAX) are "kicked out" of qlikview after about 45-60 minuter despite us having set session timeout to 180 minutes (both in IIS and Qlikview).
In the logs it states the session ended because "Socket closed by client" i.e. having clicked the X in the upper right hand corner, but this is not true.
So does anybody have any guidance to where this issue might reside? Network issue? Local client settings of a a driver(JDBC)
Any help/pointers are appreciated
BR,
Erik N
below is the event log info at the time I tried to alter some dimension after about 40 min of inactivity
| 2015-01-15 03:16:56 | 2015-01-28 11:11:51 | 4 | 700 | Information | Document Open: Open document: User noerikn has no access to document Forsaljning.qvw |
| 2015-01-15 03:16:56 | 2015-01-28 11:11:51 | 1 | 300 | Error | Server: An exception (T) occured during open of Forsaljning.qvw. |
| 2015-01-15 03:16:56 | 2015-01-28 11:11:51 | 2 | 500 | Warning | Document Load: The document D:\QlikView\Applications\Forsaljning.qvw failed to load because of no file access [19]. |
| 2015-01-15 03:16:56 | 2015-01-28 11:11:56 | 4 | 700 | Information | Ticket created: Ticket (7295B87BF0D956F9A35AEBC5595B8670DF70B020) for NORDSTROMS\erik.nordstrom. |
| 2015-01-15 03:16:56 | 2015-01-28 11:11:56 | 4 | 700 | Information | Ticket Lookup: Ticket 7295B87BF0D956F9A35AEBC5595B8670DF70B020 was found. |
| 2015-01-15 03:16:56 | 2015-01-28 11:11:56 | 1 | 300 | Error | Server: An exception (T) occured during open of Forsaljning.qvw. |
| 2015-01-15 03:16:56 | 2015-01-28 11:11:56 | 2 | 500 | Warning | Document Load: The document D:\QlikView\Applications\Forsaljning.qvw failed to load because of no access [15]. |
