43 Replies Latest reply: Aug 28, 2017 5:14 AM by chu ying kok RSS

    Installation problem (always rolls back)

    Kourosh Karimi-Ghovanlou

      Every time I try to install Qlik Sense the script appears to get right to the end and then rolls back. My IT guys get the same error even with full admin rights. I've attached the logs to this post, can someone please assist in identifying the problem?

        • Re: Installation problem (always rolls back)

          Hi Kourosh,

          I had the same problem on Windows 8. My profile has administrative rights on the machine in question but the installation kept rolling back at the end in a similar way to your issue. I was able to succesfully install the software however by right clicking on the install file and selecting "run as administrator"

          Kind Regards,

          Footsie.

          • Re: Installation problem (always rolls back)
            Kourosh Karimi-Ghovanlou

            OK after sifting through the logs it looks like the script installs the desktop client without issue but then fails to install the demo apps, so it rolls back the ENTIRE installation.

             

            Is there no one else getting this error? Can you provide a separate application and demo apps installation file?

            • Re: Installation problem (always rolls back)
              Anna Katarina Persson

              Hello Kourosh, I found this error in the log file:

              Error 0x80070643 adn googled it, found this article:

              http://sourceforge.net/p/wix/bugs/2677/ which is pointing towards insufficient privilieges when installing software. This article describes quite good what you should look into a bit deeper. I hope this helps you solve the problem.

              Kind Regards

              Katarina

                • Re: Re: Installation problem (always rolls back)
                  Kourosh Karimi-Ghovanlou

                  Thanks for this Anna.

                  According to the logs the install uses MSIINSTALLPERUSER="1" ALLUSERS="2" arguments, therefore forcing a per user context. OK, this supports the privileges problem argument. So how do I force a per-machine context? (if that is even possible?)

                  From MSDN: "If the user has user access privileges, the installer performs a per-machine installation only if Admin credentials are provided to the UAC dialog box."

                  I do not have UAC turned on, and therefore do not expect (or receive) any UAC dialog; and running the executable as admin does not seem to switch to a per-machine context according to the logs, as the arguments above are still passed.

                  So I'm stuck again...

                • Re: Installation problem (always rolls back)
                  Hanna Lindberg

                  Hi,

                   

                  The problems seems to be when installing the Demo apps:

                   

                  Product: Qlik Sense DemoApps -- Installation failed.

                   

                  The installer has insufficient privileges to access this directory \\uk21pfsr003\home\kxghov

                   

                  Are you using Roaming Profile? The demo apps are installed in the Documents folder and if using Roaming profile the Documents are redirected to a network folder. If so the problem could be that you do not have the permissions to write to this folder.

                   

                  Best Regards,
                  Hanna

                  • Re: Installation problem (always rolls back)

                    Hi,

                    i solved the Problem by temporary Change one registry entry.

                     

                    1. Open regedit

                    2. Seach for HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

                    3. Change the path in "Personal" entry to a local path, but remember the old path!

                    4. Now you can install qlikview without an error.

                    5. Change the path in "Personal" to your old.

                     

                    Hope its work to you..

                    • Re: Installation problem (always rolls back)

                      Hi, I easily solved the problem:

                       

                      You have to rename (or remove) the Folder "Qlik" in your local user Documents Folder:

                       

                      "C:\Users\youruser\Documents\Qlik"

                       

                      If you have uninstalled another Sense version, this folder is not removed.

                      After installing Sense, copy the content of the renamed folder to the new one.

                       

                       

                      Hope this help you.

                      • Re: Installation problem (always rolls back)
                        Saurabh Karlewar

                        Hi,

                         

                        Even I am facing issue while upgrading Sense from v 1.1 to latest version. The installation is stuck at staging and it's really frustrating. Can you please help in resolving this issue.

                         

                        Below is the generated log.

                        [1244:1BAC][2015-12-02T15:04:28]i001: Burn v3.9.1006.0, Windows v6.2 (Build 9200: Service Pack 0), path: E:\Setups\Qlik_Sense_Desktop_setup.exe, cmdline: '-burn.unelevated BurnPipe.{5196DE34-9BD0-4468-8B8F-E7FF9AF9E3F6} {E94FB705-283E-445B-9AD4-D61593BA0C57} 7864 '

                        [1244:1BAC][2015-12-02T15:04:28]i000: Initializing string variable 'ADDLOCAL' to value 'ALL'

                        [1244:1BAC][2015-12-02T15:04:28]i000: Initializing hidden variable 'QVPASS'

                        [1244:1BAC][2015-12-02T15:04:28]i000: Initializing string variable 'QVUSER' to value ''

                        [1244:1BAC][2015-12-02T15:04:28]i000: Initializing string variable 'CENTRALREPOSITORY' to value '1'

                        [1244:1BAC][2015-12-02T15:04:28]i000: Initializing string variable 'SKIPSTARTSERVICES' to value '0'

                        [1244:1BAC][2015-12-02T15:04:28]i000: Initializing string variable 'CONFIGSERVICES' to value '1'

                        [1244:1BAC][2015-12-02T15:04:28]i000: Initializing string variable 'MODIFY' to value '0'

                        [1244:1BAC][2015-12-02T15:04:28]i000: Initializing string variable 'OriginalFileName' to value 'Qlik_Sense_Desktop_setup'

                        [1244:1BAC][2015-12-02T15:04:28]i000: Initializing string variable 'INSTALLDIR' to value '[ProgramFiles64Folder]\Qlik\Sense'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430.log'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting string variable 'WixBundleOriginalSource' to value 'E:\Setups\Qlik_Sense_Desktop_setup.exe'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'E:\Setups\'

                        [1244:1BAC][2015-12-02T15:04:30]w055: Could not load or read state file: C:\Users\userName\AppData\Local\Package Cache\{38d5e8b6-3b14-4ac0-8a31-24f9f3777ae4}\\state.rsm, error: 0x80070002.

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting string variable 'WixBundleName' to value 'Qlik Sense Desktop'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Loading managed bootstrapper application.

                        [1244:1BAC][2015-12-02T15:04:30]i000: OperatingSystem version: 6.2.9200.0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Common QlikView bootstrapper application started.

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting string variable 'UNIQUEAPPGUID' to value '22727178-56AE-4789-ABBB-146E3E7C45F1'

                        [1244:1BAC][2015-12-02T15:04:30]i000: PROPERTY added - UNIQUEAPPGUID : 22727178-56AE-4789-ABBB-146E3E7C45F1

                        [1244:1BAC][2015-12-02T15:04:30]i000: About to collect the feature sets and set their states to the default values.

                        [1244:1BAC][2015-12-02T15:04:30]i000: The RequestState of Qlik Sense Desktop was updated. New state: Present

                        [1244:1BAC][2015-12-02T15:04:30]i000: The RequestState of Qlik Sense Demo apps was updated. New state: Present

                        [1244:1BAC][2015-12-02T15:04:30]i000: Qlik Sense Desktop started. ProductVersion: 2.1.1.0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Creating BA thread to run asynchronously.

                        [1244:1BAC][2015-12-02T15:04:30]i100: Detect begin, 3 packages

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F319934C-1C5E-4B89-9A8E-DDF1C54A040E}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop10X64SrcToSr5' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{997FF31A-80C9-4B92-8F80-10953D2AE9A3}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop10X86SrcToSr5' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{72660D8D-8777-4F01-BF87-58DC55761C8B}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop11X64Ir' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1ED3B75E-BED2-4863-9763-098DE00590B3}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop11X64Sr1Sr2' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1ED3B75E-BED2-4863-9763-098DE00590B3}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop11X64Src' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{89FB3889-47EE-4CDA-A2DC-565C1D6CEE6C}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop11X86Ir' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E61ED3DB-432C-4961-8B3D-0784C31E3914}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop11X86Sr1Sr2' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E61ED3DB-432C-4961-8B3D-0784C31E3914}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop11X86Src' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A8EA2D08-EDBC-48F3-80D7-1EEE1A8E0913}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop8X64' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D2CF9A7C-1CD9-4C62-B9FE-942893F84889}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop8X86' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2A7C0763-D448-40A5-B602-39086F255088}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop9X64' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{343ACA46-AF91-495F-A64F-81F9736638FB}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewDesktop9X86' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{65E859BA-5BD7-4936-938B-4B151FED1263}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewOcx10X86SrcToSr5' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9E76F605-758C-46D2-84B9-E645A9E1D165}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewPlugin11X86Ir' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9E76F605-758C-46D2-84B9-E645A9E1D165}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewPlugin11X86Sr1Sr2' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9E76F605-758C-46D2-84B9-E645A9E1D165}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewPlugin11X86Src' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B030B7BD-CD13-45AA-8376-167E2E138C54}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewPublisher8X64' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CCACAAE2-CA00-4D9A-88BE-947AE4EE38E0}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewPublisher8X86' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B030B7BD-CD13-45AA-8376-167E2E138C54}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewPublisher9X64' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CCACAAE2-CA00-4D9A-88BE-947AE4EE38E0}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewPublisher9X86' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{31572C57-0591-4F94-B5EC-34806D0290DB}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer10X64SrcToSr5' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{354F6EFD-CCB5-482B-AB80-5FC082F2B051}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer10X86SrcToSr5' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3EC762CC-7C01-44A0-AA3F-FA061D51CF39}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer11X64Ir' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3A687404-2BA6-4061-9E25-DD8C7182D842}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer11X64Sr1Sr2' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3A687404-2BA6-4061-9E25-DD8C7182D842}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer11X64Src' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CE398970-9B21-4336-B63E-02222CEC2009}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer11X86Ir' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E18CB379-C375-4118-849C-C3AA60756D13}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer11X86Sr1Sr2' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E18CB379-C375-4118-849C-C3AA60756D13}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer11X86Src' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1068C914-E626-4547-9115-3A5EF7BE2162}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer8X64' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22FF271C-5039-4243-A5E5-59283724126B}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer8X86' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1068C914-E626-4547-9115-3A5EF7BE2162}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer9X64' to value 0

                        [1244:1BAC][2015-12-02T15:04:30]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22FF271C-5039-4243-A5E5-59283724126B}'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting numeric variable 'QlikViewServer9X86' to value 0

                        [1244:07C8][2015-12-02T15:04:30]i000: Running...

                        [1244:07C8][2015-12-02T15:04:30]i000: LaunchAction Install

                        [1244:07C8][2015-12-02T15:04:30]i000: ResumeType Interrupted

                        [1244:07C8][2015-12-02T15:04:30]i000: Display Full

                        [1244:07C8][2015-12-02T15:04:30]i000: PendingLaunchAction updated. New value: Install

                        [1244:1BAC][2015-12-02T15:04:30]i102: Detected related bundle: {7fec99bc-1d8c-465f-bda5-f8d46d49984b}, type: Upgrade, scope: PerUser, version: 1.1.0.0, operation: MajorUpgrade

                        [1244:1BAC][2015-12-02T15:04:30]i000: Current bundle (file)version: 2.1.1.0 . Related bundle version retrieved from Burn: 1.1.0.0

                        [1244:1BAC][2015-12-02T15:04:30]i000: RelationType upgrade detected. BundleTag:  Operation: MajorUpgrade PerMachine: False ProductCode: {7fec99bc-1d8c-465f-bda5-f8d46d49984b} Version: 1.1.0.0

                        [1244:1BAC][2015-12-02T15:04:30]i000: RelatedOperation: MajorUpgrade RelationType: Upgrade

                        [1244:1BAC][2015-12-02T15:04:30]i000: Existing version detected.

                        [1244:1BAC][2015-12-02T15:04:30]i052: Condition 'NETFRAMEWORK45 >= 379893' evaluates to true.

                        [1244:1BAC][2015-12-02T15:04:30]i103: Detected related package: {73649325-B81C-4037-932A-0F75D95F2D2A}, scope: PerUser, version: 1.1.0.0, language: 0 operation: MajorUpgrade

                        [1244:1BAC][2015-12-02T15:04:30]i000: An MSI package related to SenseDesktop already exists on the machine (version 1.1.0.0, product code {73649325-B81C-4037-932A-0F75D95F2D2A}). This will trigger a MajorUpgrade of that package.

                        [1244:1BAC][2015-12-02T15:04:30]i103: Detected related package: {11795076-B1D5-408C-9156-36CDAC3C482D}, scope: PerUser, version: 1.1.0.0, language: 0 operation: MajorUpgrade

                        [1244:1BAC][2015-12-02T15:04:30]i000: An MSI package related to DemoApps already exists on the machine (version 1.1.0.0, product code {11795076-B1D5-408C-9156-36CDAC3C482D}). This will trigger a MajorUpgrade of that package.

                        [1244:1BAC][2015-12-02T15:04:30]i101: Detected package: NetFx452Full, state: Present, cached: None

                        [1244:1BAC][2015-12-02T15:04:30]i101: Detected package: SenseDesktop, state: Absent, cached: None

                        [1244:1BAC][2015-12-02T15:04:30]i101: Detected package: DemoApps, state: Absent, cached: None

                        [1244:1BAC][2015-12-02T15:04:30]i199: Detect complete, result: 0x0

                        [1244:1BAC][2015-12-02T15:04:30]i200: Plan begin, 3 packages, action: Install

                        [1244:1BAC][2015-12-02T15:04:30]w321: Skipping dependency registration on package with no dependency providers: NetFx452Full

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting string variable 'WixBundleRollbackLog_SenseDesktop' to value 'C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_0_SenseDesktop_rollback.log'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting string variable 'WixBundleLog_SenseDesktop' to value 'C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_0_SenseDesktop.log'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting string variable 'WixBundleRollbackLog_DemoApps' to value 'C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_1_DemoApps_rollback.log'

                        [1244:1BAC][2015-12-02T15:04:30]i000: Setting string variable 'WixBundleLog_DemoApps' to value 'C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_1_DemoApps.log'

                        [1244:1BAC][2015-12-02T15:04:30]i201: Planned package: NetFx452Full, state: Present, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None

                        [1244:1BAC][2015-12-02T15:04:30]i201: Planned package: SenseDesktop, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

                        [1244:1BAC][2015-12-02T15:04:30]i201: Planned package: DemoApps, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

                        [1244:1BAC][2015-12-02T15:04:30]i207: Planned related bundle: {7fec99bc-1d8c-465f-bda5-f8d46d49984b}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None

                        [1244:1BAC][2015-12-02T15:04:30]i299: Plan complete, result: 0x0

                        [1244:07C8][2015-12-02T15:04:30]i000: LaunchAction Install detected.

                        [1244:07C8][2015-12-02T15:04:30]i000: The RequestState of Microsoft .NET Framework 4.5.2 was updated. New state: Present

                        [1244:14C4][2015-12-02T15:04:36]i000: Init Workflow: Started

                        [1244:14C4][2015-12-02T15:04:37]i000: The file C:\ProgramData\Qlik\Sense\Installation\configuration.dat could not be found. This may be normal depending on the situation.

                        [1244:14C4][2015-12-02T15:04:37]i000: ReadPersistedConfiguration workflow: Done

                        [1244:14C4][2015-12-02T15:04:37]i000: GetStringPropertyActivity retrieved the value [ProgramFiles64Folder]\Qlik\Sense from property INSTALLDIR

                        [1244:14C4][2015-12-02T15:04:37]i000: Init Workflow: Done

                        [1244:14C4][2015-12-02T15:04:37]i000: Trying to navigate to WelcomeView

                        [1244:07C8][2015-12-02T15:04:37]i000: The ViewModel Qlik.Burn.UI.ViewModels.WelcomeViewModel was initialized.

                        [1244:07C8][2015-12-02T15:04:38]i000: QuickInstall pressed.

                        [1244:07C8][2015-12-02T15:04:38]i000: Navigation to bookmark QuickInstall was initiated.

                        [1244:14C4][2015-12-02T15:04:38]i000: Welcome UI workflow: Done

                        [1244:14C4][2015-12-02T15:04:38]i000: Quick upgrade UI workflow: Started upgrade of product Qlik Sense Desktop

                        [1244:14C4][2015-12-02T15:04:38]i000: Trying to navigate to LicenseAgreementView

                        [1244:07C8][2015-12-02T15:04:38]i000: The ViewModel Qlik.Burn.UI.ViewModels.LicenseAgreementViewModel was initialized.

                        [1244:07C8][2015-12-02T15:04:40]i000: Navigation to bookmark Next was initiated.

                        [1244:14C4][2015-12-02T15:04:40]i000: Trying to navigate to ReadyToBeInstalledView

                        [1244:07C8][2015-12-02T15:04:41]i000: The ViewModel Qlik.Burn.UI.ViewModels.ReadyToBeInstalledViewModel was initialized.

                        [1244:07C8][2015-12-02T15:04:41]i000: Navigation to bookmark Apply was initiated.

                        [1244:14C4][2015-12-02T15:04:41]i000: CreateConfigFromDesktopInstall workflow: Done

                        [1244:14C4][2015-12-02T15:04:41]i000: DesktopInstallUIWF: Done

                        [1244:14C4][2015-12-02T15:04:41]i000: Quick upgrade UI workflow: Done

                        [1244:14C4][2015-12-02T15:04:41]i000: InstallUiWorkflow: Done

                        [1244:14C4][2015-12-02T15:04:41]i000: RootRunWF: Is called

                        [1244:14C4][2015-12-02T15:04:42]i000: SetFeatureSetActivity: About to set SenseDesktop to state Present

                        [1244:14C4][2015-12-02T15:04:42]i000: SetupRequest updated - SenseDesktop. Old state: Present, new state: Present

                        [1244:14C4][2015-12-02T15:04:42]i000: SetFeatureSetActivity: About to set DemoApps to state Present

                        [1244:14C4][2015-12-02T15:04:42]i000: SetupRequest updated - DemoApps. Old state: Present, new state: Present

                        [1244:14C4][2015-12-02T15:04:42]i000: Setting string variable 'DESKTOPSHORTCUT' to value '1'

                        [1244:14C4][2015-12-02T15:04:42]i000: PROPERTY added - DESKTOPSHORTCUT : 1

                        [1244:14C4][2015-12-02T15:04:42]i000: LaunchAction Install about to be applied.

                        [1244:14C4][2015-12-02T15:04:42]i000: PackageCount: 3

                        [1244:14C4][2015-12-02T15:04:42]i000: Install about to be applied.

                        [1244:14C4][2015-12-02T15:04:42]i000: PackageCount: 3

                        [1244:1BAC][2015-12-02T15:04:42]i200: Plan begin, 3 packages, action: Install

                        [1244:14C4][2015-12-02T15:04:42]i000: RunSetupDesktopInstall workflow: Done

                        [1244:14C4][2015-12-02T15:04:42]i000: RootRunWF: Done

                        [1244:1BAC][2015-12-02T15:04:42]w321: Skipping dependency registration on package with no dependency providers: NetFx452Full

                        [1244:1BAC][2015-12-02T15:04:42]i000: Setting string variable 'WixBundleRollbackLog_SenseDesktop' to value 'C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_3_SenseDesktop_rollback.log'

                        [1244:1BAC][2015-12-02T15:04:42]i000: Setting string variable 'WixBundleLog_SenseDesktop' to value 'C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_3_SenseDesktop.log'

                        [1244:1BAC][2015-12-02T15:04:42]i000: Setting string variable 'WixBundleRollbackLog_DemoApps' to value 'C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_4_DemoApps_rollback.log'

                        [1244:1BAC][2015-12-02T15:04:42]i000: Setting string variable 'WixBundleLog_DemoApps' to value 'C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_4_DemoApps.log'

                        [1244:1BAC][2015-12-02T15:04:42]i201: Planned package: NetFx452Full, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

                        [1244:1BAC][2015-12-02T15:04:42]i201: Planned package: SenseDesktop, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

                        [1244:1BAC][2015-12-02T15:04:42]i201: Planned package: DemoApps, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

                        [1244:1BAC][2015-12-02T15:04:42]i207: Planned related bundle: {7fec99bc-1d8c-465f-bda5-f8d46d49984b}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None

                        [1244:1BAC][2015-12-02T15:04:42]i299: Plan complete, result: 0x0

                        [1244:1BAC][2015-12-02T15:04:42]i300: Apply begin

                        [1244:1BAC][2015-12-02T15:04:42]i000: Initializing the ApplyComplete reset event...

                        [1244:1BAC][2015-12-02T15:04:42]i320: Registering bundle dependency provider: {38d5e8b6-3b14-4ac0-8a31-24f9f3777ae4}, version: 2.1.1.0

                        [1244:1BAC][2015-12-02T15:04:42]e000: Error 0x80070005: Failed to write run key value.

                        [1244:1BAC][2015-12-02T15:04:42]e000: Error 0x80070005: Failed to update resume mode.

                        [1244:1BAC][2015-12-02T15:04:42]e000: Error 0x80070005: Failed to begin registration session.

                        [1244:1BAC][2015-12-02T15:04:42]e000: Error 0x80070005: Failed to register bundle.

                        [1244:1D78][2015-12-02T15:04:42]i000: Trying to navigate to InstallProgressView

                        [1244:07C8][2015-12-02T15:04:42]i000: The ViewModel Qlik.Burn.UI.ViewModels.ProgressViewModel was initialized.

                        [1244:1BAC][2015-12-02T15:04:42]i000: Navigation to bookmark Next was initiated.

                        [1244:1BAC][2015-12-02T15:04:42]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart:  No

                        [1244:1D78][2015-12-02T15:04:42]e000: SetupResult: -2147024891

                        [1244:1D78][2015-12-02T15:04:42]e000: Failing MSI name (if any):

                        [1244:1D78][2015-12-02T15:04:42]i000: In Error workflow: started

                        [1244:1D78][2015-12-02T15:04:42]i000: GetStringPropertyActivity retrieved the value C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430.log from property WixBundleLog

                        [1244:1D78][2015-12-02T15:04:42]i000: Trying to navigate to InstallFailureView

                        [1244:07C8][2015-12-02T15:04:43]i000: The ViewModel Qlik.Burn.UI.ViewModels.InstallFailureViewModel was initialized.

                        [1244:07C8][2015-12-02T15:04:44]i000: Navigation to bookmark Finish was initiated.

                        [1244:1D78][2015-12-02T15:04:44]i000: ErrorUI workflow: Done

                        [1244:1D78][2015-12-02T15:04:44]i000: ProgressUIWF: Done

                        [1244:1D78][2015-12-02T15:04:44]i000: ProgressUI workflow: Done

                        [1244:1D78][2015-12-02T15:04:44]i000: ExitActivity: Exiting workflows.

                        [1244:07C8][2015-12-02T15:04:44]i000: Verifying that apply has completed...

                        [1244:07C8][2015-12-02T15:04:44]i000: Verifyed that apply has completed...

                        [1244:07C8][2015-12-02T15:04:44]i000: About to quit this session (with exit code 0).

                        [1244:1BAC][2015-12-02T15:04:44]i500: Shutting down, exit code: 0x0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: ADDLOCAL = ALL

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: CENTRALREPOSITORY = 1

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: CONFIGSERVICES = 1

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: DESKTOPSHORTCUT = 1

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: INSTALLDIR = C:\Program Files\\Qlik\Sense

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: MODIFY = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: NETFRAMEWORK45 = 379893

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: OriginalFileName = Qlik_Sense_Desktop_setup

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: ProgramFiles64Folder = C:\Program Files\

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop10X64SrcToSr5 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop10X86SrcToSr5 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop11X64Ir = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop11X64Sr1Sr2 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop11X64Src = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop11X86Ir = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop11X86Sr1Sr2 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop11X86Src = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop8X64 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop8X86 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop9X64 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewDesktop9X86 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewOcx10X86SrcToSr5 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewPlugin11X86Ir = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewPlugin11X86Sr1Sr2 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewPlugin11X86Src = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewPublisher8X64 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewPublisher8X86 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewPublisher9X64 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewPublisher9X86 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer10X64SrcToSr5 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer10X86SrcToSr5 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer11X64Ir = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer11X64Sr1Sr2 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer11X64Src = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer11X86Ir = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer11X86Sr1Sr2 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer11X86Src = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer8X64 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer8X86 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer9X64 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QlikViewServer9X86 = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QVPASS = *****

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: QVUSER =

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: SKIPSTARTSERVICES = 0

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: UNIQUEAPPGUID = 22727178-56AE-4789-ABBB-146E3E7C45F1

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleAction = 4

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleElevated = 1

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleLog = C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430.log

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleLog_DemoApps = C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_4_DemoApps.log

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleLog_SenseDesktop = C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_3_SenseDesktop.log

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleManufacturer = QlikTech International AB

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleName = Qlik Sense Desktop

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleOriginalSource = E:\Setups\Qlik_Sense_Desktop_setup.exe

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleOriginalSourceFolder = E:\Setups\

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleProviderKey = {38d5e8b6-3b14-4ac0-8a31-24f9f3777ae4}

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleRollbackLog_DemoApps = C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_4_DemoApps_rollback.log

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleRollbackLog_SenseDesktop = C:\Users\userName\AppData\Local\Temp\Qlik_Sense_Desktop_20151202150430_3_SenseDesktop_rollback.log

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleTag =

                        [1244:1BAC][2015-12-02T15:04:44]i410: Variable: WixBundleVersion = 2.1.1.0

                        [1244:1BAC][2015-12-02T15:04:45]i007: Exit code: 0x0, restarting: No

                        • Re: Installation problem (always rolls back)
                          Brian Garland

                          FYI

                          I still had to do this with version 2.2.