4 Replies Latest reply: Aug 18, 2016 5:57 AM by andy whitfield RSS

    Recover lost CALS using PGO files

    Laura Sébille

      Hello everyone,


      I have deleted some applications without removing the assigned cals first.. As a result, I have lost some cals.


      I have found the following steps to recover them:


      1)Stop the QlikView Server service.

      2)Add PgoAsXmlAlso=1 under [Settings 7] in the Settings.ini file located in %ProgramData%\QlikTech\QlikViewServer (default location)

      3)Restart the QlikView Server service

      4)Navigate to Root Directory and Open the CalData.pgo.xml file to determine to which document the

      CALs were assigned

      5) Create a new blank QVW file named the same as document listed in CalData.pgo.xml & save it in

      the Root directory

      6) In Management Console, navigate to Documents > User Documents and locate QWV created in the

      previous step

      7) Click Document CALs tab and set Number of CALs allocated to this Document to zero and click




      I did steps 1 to 3 but then I am not sure to understand... A new file : CalData.pgo.xml is supposed to have appeared in the root directory ?

      Or somewhere else ?

      Edit : Ok, I have found the xml files


      Now problem with step 4 :

      I opened the CalData.pgo.xml and then, how can I determine the document to which the CALS are assigned ? There is no informations about the documents ??


      Here is what I have in the CalData.pgo.xml :



      - <CalData>



      <Serial />



      - <LefCalInfo>




























      <NamedCalsAllocated />



      - <PerServerCalData>



      - <PerServerCalData>

















      <PerDocumentCalData />



      <NamedCalsInUse />



      <SessionCalsInUse />



      <InfrequentNamedCalsInUse />



      <InfrequentSessionCalsInUse />



      <InfrequentNamedCalsAllocated />









      Thank you for your help