6 Replies Latest reply: Jul 23, 2015 9:04 AM by Chenna Reddy RSS

    Issue using UDC

    Justin Walcott

      Hello,

       

      I am a new QlikSense customer and have the server application installed on its own VM with the License for 25 tokens installed correctly. When I attempt to create any type of UDC I get the errors:

       

      -User Directory Connector is not configured...

       

      -User Directory Connector is not operational.

       

      Obviously this means something during the initial setup process was not configured correctly. My hope is that someone with some experience with this error can point me in the right direction as I cant seem to find any related troubleshooting posts, or anything in reference to this error. I have seen that there should be an error log of some sort in the "C:\ProgramData\Qlik\Sense\Log" but There is no Log folder in this location and no log file in any of the other folders that i can find.

       

      Thanks,

      Justin