2 Replies Latest reply: Jun 24, 2015 6:32 AM by Steve Dark RSS

    Users Not Appearing in the User Access Allocations list

    Steve Dark

      Hi,

       

      I have an issue in Qlik Sense QMC where users are not appearing in the User Access Allocations list, so I can not Allocate User Access without users first attempting to access the Hub.

       

      The Directory Connector has been set up correctly, and when I look at any Security Rule I can pick up the userDirectory from the drop down, and all AD groups are shown under Groups.  Interestingly, Users, only lists users who have accessed the Hub already - this may be indicative of the problem?

       

      I have set up a User Access Rule to allow users in that directory to have access.  I'm not sure if this is a pre-requisite to getting users appearing in the Allocate list?

       

      Even after this, when I click on User Access Allocations and then the Allocate button I only see users from the INTERNAL directory.

       

      Does anyone have any thoughts on this?

       

      Thanks in advance.

      Steve