23 Replies Latest reply: Sep 7, 2017 3:09 AM by Lukas Puschner RSS

    Qlik.Printing.Sense.Service stopped working

    Jan-Willem Essen

      Running QS1.1 I already had this issue, but after updating to 2.11 it is now a full time problem:

       

      I get this popup (error message) one after the other:

      qs_printing erro.png

      Steps I have already tried:

      • I've uninstalled Sense, reinstalled it
      • Also as Admin
      • Run the service myself
      • Set: ServicePipeTimeout to 5 minutes in Registry

       

      All without any effect.

      Looking for a sollution.
      (Running Windows 8.1 64bit)

       

      Qlik Sense works just fine by the way, however, this pop-up is more than anoying, as it keeps comming.

       

       

      Here the report.wer generated:

      Version=1

      EventType=APPCRASH

      EventTime=130870461284287120

      ReportType=2

      Consent=1

      UploadTime=130870461285224625

      ReportIdentifier=fa11a28f-5df0-11e5-8288-34de1a1dc878

      IntegratorReportIdentifier=fa11a28e-5df0-11e5-8288-34de1a1dc878

      NsAppName=Printing.exe

      Response.BucketId=26ef8c5c9b78cd1436b45eaea5b099b0

      Response.BucketTable=4

      Response.LegacyBucketId=120323311341

      Response.type=4

      Response.CabId=120295063700

      Sig[0].Name=Naam van de toepassing

      Sig[0].Value=Printing.exe

      Sig[1].Name=Versie van toepassing

      Sig[1].Value=2.1.1.0

      Sig[2].Name=Tijdstempel van toepassing

      Sig[2].Value=55f2c1e1

      Sig[3].Name=Naam van foutmodule

      Sig[3].Value=LavasoftTcpService64.dll

      Sig[4].Name=Versie van foutmodule

      Sig[4].Value=2.3.4.7

      Sig[5].Name=Tijdstempel van foutmodule

      Sig[5].Value=555dc671

      Sig[6].Name=Uitzonderingscode

      Sig[6].Value=c0000096

      Sig[7].Name=Uitzonderingsmarge

      Sig[7].Value=000000000000890d

      DynamicSig[1].Name=Versie van besturingssysteem

      DynamicSig[1].Value=6.3.9600.2.0.0.768.101

      DynamicSig[2].Name=Landinstelling-id

      DynamicSig[2].Value=1043

      DynamicSig[22].Name=Aanvullende informatie 1

      DynamicSig[22].Value=f289

      DynamicSig[23].Name=Aanvullende informatie 2

      DynamicSig[23].Value=f2899b23e9055d11133c592593d16744

      DynamicSig[24].Name=Aanvullende informatie 3

      DynamicSig[24].Value=ff7e

      DynamicSig[25].Name=Aanvullende informatie 4

      DynamicSig[25].Value=ff7ed3afff87c2464d44cfa41deb7d3a

      UI[2]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Printing.exe

      UI[3]=Qlik.Printing.Sense.Service werkt niet meer

      UI[4]=U kunt online naar een oplossing voor het probleem zoeken.

      UI[5]=Online naar een oplossing zoeken en dit programma sluiten

      UI[6]=Later online naar een oplossing zoeken en dit programma sluiten

      UI[7]=Het programma sluiten

      LoadedModule[0]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Printing.exe

      LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

      LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL

      LoadedModule[3]=C:\Windows\system32\KERNEL32.dll

      LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll

      LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll

      LoadedModule[6]=C:\Windows\system32\msvcrt.dll

      LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll

      LoadedModule[8]=C:\Windows\system32\RPCRT4.dll

      LoadedModule[9]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll

      LoadedModule[10]=C:\Windows\system32\SHLWAPI.dll

      LoadedModule[11]=C:\Windows\SYSTEM32\combase.dll

      LoadedModule[12]=C:\Windows\system32\USER32.dll

      LoadedModule[13]=C:\Windows\system32\GDI32.dll

      LoadedModule[14]=C:\Windows\system32\IMM32.DLL

      LoadedModule[15]=C:\Windows\system32\MSCTF.dll

      LoadedModule[16]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll

      LoadedModule[17]=C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll

      LoadedModule[18]=C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\fc9860df7e7c03efd26ad5311301dfcb\mscorlib.ni.dll

      LoadedModule[19]=C:\Windows\system32\ole32.dll

      LoadedModule[20]=C:\Windows\SYSTEM32\kernel.appcore.dll

      LoadedModule[21]=C:\Windows\SYSTEM32\CRYPTBASE.dll

      LoadedModule[22]=C:\Windows\SYSTEM32\bcryptPrimitives.dll

      LoadedModule[23]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll

      LoadedModule[24]=C:\Windows\system32\OLEAUT32.dll

      LoadedModule[25]=C:\Windows\SYSTEM32\CRYPTSP.dll

      LoadedModule[26]=C:\Windows\system32\rsaenh.dll

      LoadedModule[27]=C:\Windows\SYSTEM32\bcrypt.dll

      LoadedModule[28]=C:\Windows\SYSTEM32\VERSION.dll

      LoadedModule[29]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\log4net.dll

      LoadedModule[30]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Topshelf.dll

      LoadedModule[31]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System\03684c663aa6a9eeb92faf2dfdba9bc2\System.ni.dll

      LoadedModule[32]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\1c7a457d4b8d2639fde389692c9e4e22\System.Configuration.ni.dll

      LoadedModule[33]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\06d95097745c54f7d28868ff547803c4\System.Xml.ni.dll

      LoadedModule[34]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\374fcab45c666ab4e3cb1d8f0b2ff117\System.Core.ni.dll

      LoadedModule[35]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Serv759bfb78#\e724f330a40ab742870f4c1dfa23a316\System.ServiceProcess.ni.dll

      LoadedModule[36]=C:\Windows\system32\psapi.dll

      LoadedModule[37]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Autofac.dll

      LoadedModule[38]=C:\Windows\system32\shell32.dll

      LoadedModule[39]=C:\Windows\SYSTEM32\SHCORE.dll

      LoadedModule[40]=C:\Windows\SYSTEM32\profapi.dll

      LoadedModule[41]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\System.Web.Http.SelfHost.dll

      LoadedModule[42]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\System.Web.Http.dll

      LoadedModule[43]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.ServiceModel\de6f821e6848f1f25eb3303a8615ccde\System.ServiceModel.ni.dll

      LoadedModule[44]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Net.Http\e005384815c0a467d0de2366962d3342\System.Net.Http.ni.dll

      LoadedModule[45]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Qlik.Sense.Printing.Logging.dll

      LoadedModule[46]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Qlik.Sense.Logging.dll

      LoadedModule[47]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Qlik.Sense.Common.dll

      LoadedModule[48]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Autofac.Integration.WebApi.dll

      LoadedModule[49]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Newtonsoft.Json.dll

      LoadedModule[50]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\CommandLine.dll

      LoadedModule[51]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\System.Net.Http.Formatting.dll

      LoadedModule[52]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\System.Web.Http.Cors.dll

      LoadedModule[53]=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.IdentityModel\v4.0_4.0.0.0__b77a5c561934e089\System.IdentityModel.dll

      LoadedModule[54]=C:\Windows\assembly\NativeImages_v4.0.30319_64\SMDiagnostics\f618a5ea07d5864d313b80857333df39\SMDiagnostics.ni.dll

      LoadedModule[55]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\7261725660985a097e5b19c7f33db9e5\System.Runtime.Serialization.ni.dll

      LoadedModule[56]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Servd1dec626#\c5f3f02d8e835923f9c750feb1fefb7e\System.ServiceModel.Internals.ni.dll

      LoadedModule[57]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Qlik.Printing.dll

      LoadedModule[58]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Qlik.Sense.Printing.dll

      LoadedModule[59]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\1a42d618552f7b22e27178c1c460cf0d\System.Drawing.ni.dll

      LoadedModule[60]=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\mscorlib.resources\v4.0_4.0.0.0_nl_b77a5c561934e089\mscorlib.resources.dll

      LoadedModule[61]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Qlik.Sense.IO.dll

      LoadedModule[62]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Security\8d9452a1f9188b3f88ec07ca58bc3613\System.Security.ni.dll

      LoadedModule[63]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\BouncyCastle.CryptoExt.dll

      LoadedModule[64]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Qlik.Sense.Net.dll

      LoadedModule[65]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml.Linq\d3ade246336dd4d4a3853389e57e9a29\System.Xml.Linq.ni.dll

      LoadedModule[66]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Runt73a1fc9d#\0b9a754e1b817eb6272ada70cda62c1a\System.Runtime.Remoting.ni.dll

      LoadedModule[67]=C:\Windows\system32\ws2_32.dll

      LoadedModule[68]=C:\Windows\system32\NSI.dll

      LoadedModule[69]=C:\Windows\system32\LavasoftTcpService64.dll

      LoadedModule[70]=C:\Windows\SYSTEM32\MSWSOCK.dll

      LoadedModule[71]=C:\Windows\SYSTEM32\IPHLPAPI.DLL

      LoadedModule[72]=C:\Windows\SYSTEM32\WINNSI.DLL

      LoadedModule[73]=C:\Windows\SYSTEM32\SspiCli.dll

      LoadedModule[74]=C:\Windows\system32\uxtheme.dll

      LoadedModule[75]=C:\Program Files (x86)\TeamViewer\Version9\tv_x64.dll

      LoadedModule[76]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_34ae2abd958aedeb\COMCTL32.dll

      LoadedModule[77]=C:\Windows\SYSTEM32\clbcatq.dll

      LoadedModule[78]=C:\Windows\SYSTEM32\PROPSYS.dll

      LoadedModule[79]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Qlik.Engine.Extensions.dll

      LoadedModule[80]=C:\Windows\system32\SETUPAPI.dll

      LoadedModule[81]=C:\Windows\system32\CFGMGR32.dll

      LoadedModule[82]=C:\Windows\System32\urlmon.dll

      LoadedModule[83]=C:\Windows\System32\iertutil.dll

      LoadedModule[84]=C:\Windows\System32\WININET.dll

      LoadedModule[85]=C:\Windows\System32\USERENV.dll

      LoadedModule[86]=C:\Windows\SYSTEM32\Secur32.dll

      LoadedModule[87]=C:\Windows\system32\apphelp.dll

      LoadedModule[88]=C:\Windows\SYSTEM32\sxs.dll

      LoadedModule[89]=C:\Windows\system32\napinsp.dll

      LoadedModule[90]=C:\Windows\system32\pnrpnsp.dll

      LoadedModule[91]=C:\Windows\system32\NLAapi.dll

      LoadedModule[92]=C:\Windows\SYSTEM32\DNSAPI.dll

      LoadedModule[93]=C:\Windows\System32\winrnr.dll

      LoadedModule[94]=C:\Windows\system32\wshbth.dll

      LoadedModule[95]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Aspose.Pdf.dll

      LoadedModule[96]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Aspose.Slides.dll

      LoadedModule[97]=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Aspose.Imaging.dll

      LoadedModule[98]=C:\Windows\SYSTEM32\httpapi.dll

      LoadedModule[99]=C:\Windows\System32\rasadhlp.dll

      LoadedModule[100]=C:\Windows\System32\fwpuclnt.dll

      LoadedModule[101]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll

      State[0].Key=Transport.DoneStage1

      State[0].Value=1

      File[0].CabName=WERInternalMetadata.xml

      File[0].Path=WER5C2E.tmp.WERInternalMetadata.xml

      File[0].Flags=851971

      File[0].Type=5

      File[0].Original.Path=C:\Users\User\AppData\Local\Temp\WER5C2E.tmp.WERInternalMetadata.xml

      File[1].CabName=triagedump.dmp

      File[1].Path=WER6817.tmp.dmp

      File[1].Flags=539820035

      File[1].Type=6

      File[1].Original.Path=C:\Users\User\AppData\Local\Temp\WER6817.tmp.dmp

      File[2].CabName=WERDataCollectionFailure.txt

      File[2].Path=WER6931.tmp.WERDataCollectionFailure.txt

      File[2].Flags=851971

      File[2].Type=5

      File[2].Original.Path=C:\Users\User\AppData\Local\Temp\WER6931.tmp.WERDataCollectionFailure.txt

      File[3].CabName=Report.cab

      File[3].Path=Report.cab

      File[3].Flags=196608

      File[3].Type=10

      File[3].Original.Path=Report.cab

      FriendlyEventName=Werkt niet meer

      ConsentKey=APPCRASH

      AppName=Qlik.Printing.Sense.Service

      AppPath=C:\Users\User\AppData\Local\Temp\SensePrinting2.1.50500.0409.10\Printing.exe

      NsPartner=windows

      NsGroup=windows8

      ApplicationIdentity=23177226397F9ACA4225A250022CFF39