1 Reply Latest reply: Apr 28, 2017 5:24 AM by Damien Regad RSS

    Can I reactivate a user that was "removed externally" ?

    Damien Regad

      I have a Qlik Sense server with a User Directory Connector linked to an Active Directory.


      One of the users' group was changed on the AD site, and as result no longer had access to Qlik Sense. In the Users list, the account shows up as removed externally = yes, as expected. So far, so good.


      Later, the user's groups were changed a second time. With this change, user should be able to access to access Qlik Sense again, but they can't because their account is inactivated as explained above.


      Is there a way to just clear the removed externally flag and let the user work again, without deleting their account in the QMC, which would cause loss of ownership of created objects ?