2 Replies Latest reply: Feb 20, 2013 4:50 AM by Torbjörn Ungvall RSS

    Document CAL

      Hi,

       

      A client have 20 Document CAL - all allocated to one document. But somehow they deleted that file, and the new one have another name. So now there's 20 Document CAL on the server, but none available to allocate.

       

      How do you get the 20 back when the document is taken out of production?

       

      I know they are stored in one of the .pgo files, but...

       

       

      Best regards

       

      Torbjörn Ungvall (@Ungvall)

      Senior Business Discovery Manager

      Advectas AB

        • Re: Document CAL
          Johannes Sunden

          Hi Torbjorn,

           

          If you create a QlikView file with the same name as the previous production application you should be able to remove the Doc CALs assigned to it in QEMC and re-assign them to the new application. Then you can delete the file again.

            • Re: Document CAL

              Thanks,

               

              Have tried this, but it didn't help. Solution was to stop QV server service - delete .pgo files in document root and QlikView server folder - and start the service again...

               

               

              Best regards

               

              Torbjörn Ungvall (@Ungvall)

              Senior Business Discovery Manager

              Advectas AB