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Qlik Support Updates

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Hi all Qlik Sense 3.1 Desktop users

 

We have just released a new version of Qlik Sense 3.1, version 3.1.6 and this is aimed only at Sense Desktop users.   Earlier versions of Sense 3.1 Desktop will expire on 31 May 2017, if you wish to continue using Sense Desktop 3.1 after 31 May, you will need to upgrade your Desktop to 3.1.6 which pushes the expiry date back to 31 July 2017.

 

You may notice there is also a 3.1.6 Sense server install file also on the download site - there is no reason to update your Sense server to 3.1.6 as there are no changes from 3.1.5 for the server.    Please see attached release notes.

 

Kind regards

Global Support Team

 

PS. Sense Desktop 3.2 will expire on 31 March 2018.

Hi all Qlik Sense users

 

Qlik Sense 3.2.3 is now available on our download site.   Sense 3.2.3 is the latest release on the Sense 3.2 track and includes 52 bug fixes.   You can find details on the fixes included in 3.2.3 in the attached release notes.

 

Please make sure you follow best practice when upgrading and be sure to make backups.

 

Now for Qlik NPrinting users,

 

QlikView NPrinting 16.6 is also now available on our download site.  QlikView NPrinting 16.6 includes more than a dozen bug fixes and also includes support for QlikView 12.10 SR4 and later.  NPrinting 16 is not compatible with Qlik Sense.  Please see the attached NPrinting 16.6 release notes for details on bug fixes included in this release.

 

Thank you for choosing Qlik software.

 

Kind regards

Global Support Team

Hello everyone,

 

Just some information about support over the Easter weekend and when our respective support offices will be limited to Enterprise support only.   As usual Enterprise support never closes, however there are some limitations on Basic cover over the Easter weekend.

 

Regional OfficeFriday 14 AprilMonday 17 April
AmericasEnterprise onlyNormal business day
EMEAEnterprise onlyEnterprise only
APACEnterprise onlyEnterprise only
JapanNormal business dayNormal business day

 

Saturday and Sunday follow the normal support policy.    We wish all our customers and partners a pleasant and safe weekend.

 

Kind regards

Global Support Team

Hi all GeoAnalytics users

 

We are pleased to confirm that Qlik GeoAnalytics 5.8 is now available on our download site.   Qlik GeoAnalytics 5.8 is the first release of GeoAnalytics fully carried out under the Qlik umbrella including full support from Qlik.    As of April 10 2017, all support related to Qlik GeoAnalytics will be handled by Qlik's Global Support team.

 

All support issues should now be logged using the Qlik Support Portal or by telephone.   See Qlik Support For more information please see support article Qlik Support For Idevio Qlik GeoAnalytics.

 

Thank you for choosing Qlik software.

 

Kind Regards

Global Support Team

Hello all NPrinting 17 users

 

Qlik NPrinting 17.3.1 is now available on our download site.  17.3.1 is the latest release for NPrinting 17 and includes several bug fixes.   Please see the attached release notes for details regarding the bug fixes and known limitations in this release.   An important note for anyone considering upgrading to 17.3.1, you must upgrade to Qlik NPrinting 17.3 before you can upgrade to Qlik NPrinting 17.3.1. To upgrade to Qlik NPrinting 17.3 you must start from any version of Qlik NPrinting in the 17.2 series.

 

 

Thank you for choosing Qlik software!

 

Kind regards

Global Support Team

Hi all Qlik Web Connector users

 

The latest release of Qlik Web Connectors is now available on our download site.    Version 2.2.0 includes the transition of no less than 5 connectors from beta products to generally available connectors!

  • Qlik Bitly Connector
  • Qlik Box Connector
  • Qlik Google Search Console Connector
  • Qlik OneDrive Connector
  • Qlik Slack Connector

 

In addition, there are 3 new beta connectors included:

  • Qlik AYLIEN Connector
  • Qlik GitHub Connector
  • Qlik SurveyMonkey Connector

Note all beta connectors will expire on 31 January 2018.

 

Release notes attached for your reference.

 

Kind regards

Global Support Team

Hi all QlikView users

 

We are happy to confirm that the fourth service release on the QlikView 12.10 track is now available.   Service Release 4 contains several bug fixes and you can find the details of those in the attached release notes.

 

Remember always make backups before upgrading any software.   Thank you for choosing Qlik software.

 

Kind Regards,

Global Support Team

Hi all Qlik Sense users

 

Qlik Sense 3.2 Service Release 2 is now available on our download site.   SR2 is a somewhat minor service release and contains only bug fixes, you can find details of the bug fixes in the attached release notes.     Please note that in line with our new release cadence, you can expect to see new Sense service releases approximately every 3 to 4 weeks up until the next major release.

 

Remember to read the release notes thoroughly and make sure you backup your system before making any changes.

 

Thank you for choosing Qlik software!

 

Kind regards

Global Support Team

Hi all Qlik Sense users

 

Qlik Sense 3.2 Service Release 1 is now available on our download site.   Service Release 1 is the first service release on the 3.2 track and includes several bug fixes details of which can be found in the attached release notes.   Please pay particular attention to pages 18 and 19 in the release notes which deal with the current technical requirements and deprecation of Synchronized Persistence planned for the next Sense feature release.

 

Thank you for choosing Qlik software.

 

Kind regards

Global Support Team

Hi all QlikView users,

 

We are happy to confirm that the third service release on the QlikView 12.10 track is now available.   Service Release 3 contains several bug fixes and you can find the details of those in the attached release notes.

 

Remember always make backups before upgrading any software.   Thank you for choosing Qlik software.

 

Kind regards

Global Support Team

Hi all Qlik Sense 3.0 users

 

Qlik Sense Service Release 3.0.5 is now available on our download site.   Build 3.0.5 is the latest service release on the 3.0 Service Release track and only includes bug fixes.   Please note if you are running Qlik Sense Server 3.1 or 3.2 you cannot install this service release.

 

Please see attached release notes for details of the bug fixes included in this Service Release and remember to follow recommended best practices when upgrading any software.

 

Kind regards

Global Support Team

HI all Qlik Sense Desktop users

 

As shared previously, Qlik Sense Desktop 3.2 includes a requirement to authenticate against either your registered Qlik Account (the account you use to login to the customer download site) OR you can authenticate against a Qlik Sense 3.2 Enterprise Server.  Currently, when authenticating against a Qlik Account, Qlik Sense 3.2 requires the user to log in every time that they use Qlik Sense Desktop.  This is not the case when authenticating against a Qlik Sense Enterprise server.   A solution will be available in the next Service Release which is expected shortly.   The free version of Qlik Sense desktop 3.2 will not be released until this solution is in place.

 

Thank you for choosing Qlik software!

 

Kind regards

Global Support Team

Hi all Qlik Sense users,

 

Following up on the release of Qlik Sense 3.2 in Sense Cloud earlier this week, we are happy to announce that Qlik Sense 3.2 is now available for customers to download via the customer download page.   Qlik Sense Desktop 3.2 will be available for download by our free users shortly.

 

What's new in 3.2

  • Set colours for measures
  • Improvements in navigation and search
  • Automatically create calendar based measures
  • Improvements to Shared Persistence
  • Authentication for Sense Desktop 3.2 users

 

Qlik Sense Desktop 3.2 includes a requirement to authenticate against either your registered Qlik Account (the account you use to login to the customer download site) OR you can authenticate against against a Qlik Sense 3.2 Enterprise Server.   There are some steps to be taken by your Sense Administrator in order to do the latter, please see the online help pages for guidance.

Sense Desktop will authenticate each time you open the application, unless there is no internet connection in which case the existing authentication will be valid for up to 10 days "offline" use.

 

If you are using Idevio GeoAnalytics please note you must upgrade to version 5.7.5 in order to use GeoAnalytics with Sense 3.2.

http://bi.idevio.com/wp-content/qlik/qliksense/releases/IdevioMapsForQlikSense-5.7.5/changelog-qs.html

 

Qlik Sense 3.2 also includes many bug fixes, please see the attached release notes for more information.

 

Remember to backup your system before making any upgrades and read the release notes thoroughly!

 

Kind regards

Global Support Team

Hi all Qlik Sense Cloud users

 

Qlik Sense 3.2 is now available for use with the Qlik Sense Cloud.   This release will be made available more broadly over the coming weeks.   In the meantime, please enjoy the following new features available here. https://www.qlikcloud.com/.

 

Just a few of the new features included in Qlik Sense 3.2 are as follows:

  • Color Picker - Provides the ability to select a single color from a full color palette rather than the pre-set color palette
  • Time Aware Combo & Bar Charts – Provides the ability to zoom in and out along the timeline (time aware charts).  This will now be offered on additional chart types
  • Object Details - Provides information about an object in a ‘details’ panel based on the metadata found on the fields that were used to create the object
  • Calendar Measures - Automatically creates calendar based measures in the master library.  At the user's discretion, Qlik Sense 3.2 can automatically generate master items for expressions that are calendar based such as "Sum Sales Last Month"... or "Sum Sales YTD" and more

 

Thank you for using Qlik software.

 

Kind regards

Global Support Team

Hello all NPrinting 17 users

 

Qlik NPrinting 17.3 is now available on our download site.  17.3 is the latest release for NPrinting 17 and includes two features and a dozen bug fixes.   Please see the attached release notes for details.   An important note for anyone considering upgrading to 17.3, you must be upgrading from 17.2.0 or later.

 

Thank you for choosing Qlik software!

 

Kind regards

Global Support Team

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