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Z08JBECH
Contributor II
Contributor II

Gateway 504 Timeout error

Hello,

 

I need some helps.

 

From time to time, when I connect to the tac, I get a 504 error.

I have to restart tomcat to make it work again

Sometimes I don't have any problems for several weeks and sometimes I have it twice a week

 

I am on an EC2 AWS instance (4 Vcpu / 16 Go RAM) and an RDS database postgresql AWS  (2 Vcpu / 8 Go Ram) .
I use also an AWS ALB. 
I don't see anything in the logs.

I'm not sure that is a talend problem, because I had the problem recently on my nexus server : To fix the problem I had to restart the nexus server.

 

Have any of you ever had this problem?
thank you in advance for your feedback

 

 

Labels (4)
1 Reply
Anonymous
Not applicable

Hello,

Could you please create a support case on talend support portal? In this way, our colleagues from support team will give you a remote assistance through support cycle with priority.

https://login.talend.com/support-login.php

Best regards

Sabrina