Hello everyone,
I'm encountering an issue with a dashboard in QlikSense and I need some help. Here are the details:
Issue Description:
- I have a dashboard in QlikSense that is owned and was published by an admin user.
- The dashboard has been set with the QlikSense Classic theme.
- When other users access the dashboard, it displays with the Horizon theme instead of the Classic theme.
See the attachements:
This is the dashboard with Sense Classic theme published with the admin user
![FedericaP_2-1721041635734.png FedericaP_2-1721041635734.png](https://community.qlik.com/t5/image/serverpage/image-id/169363i129948FF7FDF654A/image-size/medium?v=v2&px=400)
This is the same dashboard visualized by a non-admin user.
![FedericaP_3-1721041674216.png FedericaP_3-1721041674216.png](https://community.qlik.com/t5/image/serverpage/image-id/169364i95AF79EFBC650D7D/image-size/medium?v=v2&px=400)
What I Have Tried So Far:
- Verified that the Classic theme is applied correctly by the admin user.
- Republished the dashboard
Environment Details:
- QlikSense version: May 2024
- The dashboard was created using the June 2019 version
Questions:
- Has anyone else experienced a similar issue?
- Are there any known bugs or settings that could cause this behavior?
- What steps can I take to ensure all users see the dashboard with the Classic theme?
Any advice or suggestions would be greatly appreciated. Thank you!