Problem with Natural Language Processing (NLP)

[bibouchnatalan]

Hey all,

I need help with my issue and will greatly appreciate your support.

when i type a request i got the following massage "Unable to generate insights - Please try again later"

i checked the certificate with Qlik validator and everything is ok

the NLBroker log show an error "Error: connect ECONNREFUSED 51.38.241.50:4952"

I added an inbound rule for the port 4952 but stil not working

Any idea plz ?

Here is the full log file content :

2020-07-06T09:11:12.373Z [server] info: Starting nl-broker v1.12.0 in server mode

2020-07-06T09:11:12.391Z [server] info: Waiting for certificates..

2020-07-06T09:11:12.932Z [server] info: Certificates received

2020-07-06T09:11:12.945Z [server] info: Listening on https port 4951

2020-07-06T09:11:53.638Z [rest:RestApiClient] error: Rest call to https://WIN-EVEIG5QOLUA:4952/v1/languages threw error ["Error: connect ECONNREFUSED 51.38.241.50:4952"]

2020-07-06T09:12:12.352Z [rest:RestApiClient] error: Rest call to https://WIN-EVEIG5QOLUA:4952/v1/parse threw error ["Error: connect ECONNREFUSED 51.38.241.50:4952"]

2020-07-06T09:12:21.648Z [rest:RestApiClient] error: Rest call to https://WIN-EVEIG5QOLUA:4952/v1/parse threw error ["Error: connect ECONNREFUSED 51.38.241.50:4952"]

2020-07-06T09:18:09.014Z [rest:RestApiClient] error: Rest call to https://WIN-EVEIG5QOLUA:4952/v1/languages threw error ["Error: connect ECONNREFUSED 51.38.241.50:4952"]

2020-07-06T09:18:25.228Z [rest:RestApiClient] error: Rest call to https://WIN-EVEIG5QOLUA:4952/v1/parse threw error ["Error: connect ECONNREFUSED 51.38.241.50:4952"]

2020-07-06T09:19:52.415Z [rest:RestApiClient] error: Rest call to https://WIN-EVEIG5QOLUA:4952/v1/parse threw error ["Error: connect ECONNREFUSED 51.38.241.50:4952"]