Error loading data

[xyz_1011]

Hey all,

i am loading data from an on prem ORACLE database via Qlik Data Gateway. I constantly get the following error with one of our bigger tables (> 20M records):

(Connector error: Reload web socket was aborted due to a failure (DirectAccess-1103))

Any idea how to do to fix this ?

Thanks in advance!

[anat]

can you look into below link 

https://community.qlik.com/t5/Official-Support-Articles/How-to-troubleshoot-web-socket-issue-for-Qli...

[xyz_1011]

Thanks @anat but i am not sure this helps.

We are running on Qlik Sense SaaS and i am getting this error regardless from where i trigger the script. I.e., even when i do this via an automation on schedule (with no window open or active connection to the tenant...). I wouldnt know where / how to check web sockets settings...

Thanks!

[adelmetzler]

hi there, did you manage to solve this? I am getting the same error: we use qlik sense saas cloud.

Connector error: Reload web socket was aborted due to a failure (DirectAccess-1103

but couldnt find enough material to know what is really about... I am thinking it may be because of our connection between qlik gateway to our Oracle servers ... but not sure of it and how to proceed to correct this issue. they happen once every one day or two, with random ETLs

[njmaehler]

Anyone found the resolution for this? 

[Ken_T]

we are also seeing this on Qlik Cloud Government (a version of Qlik Cloud) and have not found the root cause yet.

[koala23]

Hi @Ken_T,

Did you find a solution?

I'm facing the same issue:
"Error: Internal error. (Connector error: Reload web socket was aborted due to a failure (DirectAccess-1103))".

It happens randomly, and with different reload apps.

I have to manually reload the task.

Thank you.