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ZeshanKhurram
Contributor
Contributor

Need to access the Case #02269225

Hi,

We have logged the case to support to Qlik Senes, now I need to update the case and I cannot find a support page or link which can connect me to my support case.

I know it probably sounds stupid but I am logged in to my Qlik account and there is no option to find my case.

I got the link with the reply from the Support team but you can see it seems "Unauthorised"

https://myqlik.qlik.com/portal/redirect/index.html?msg_string=UNAUTHORISED&link=https%3A%2F%2Flogin....

 

Regards,
Zeshan Khurram

 

1 Solution

Accepted Solutions
rubenmarin

Hi, try accesing https://support.qlik.com/ and login with the button on the upper right corner, beow the main menu there should be a link to your cases awaiting action.

View solution in original post

1 Reply
rubenmarin

Hi, try accesing https://support.qlik.com/ and login with the button on the upper right corner, beow the main menu there should be a link to your cases awaiting action.