Qlik JIRA Connector: Creating data connection does not work

[Maike151]

Hi Qlik Community,

I installed Qlik Web Connectors and successfully authenticated the JIRA connector:

Then I tried to create a new data connection in QlikSense as described in the documentation. When I click on create it starts loading, but it never finishes. It just loads and loads like this:

I am using Qlik Sense May 2021 Patch 4 (qliksenseserver 14.20.10) and Qlik Web Connectors Version March 2022. 

Does anybody have an idea why this happens?

Thanks in advance and regards

Maike

[TraceyBayusik]

Hi Maike! Did you configure Qlik Web Connectors to allow for remote access? See https://help.qlik.com/en-US/connectors/Subsystems/Web_Connectors_help/Content/Connectors_QWC/Adminis...

[Maike151]

Hi Tracey,

thank you for your answer.

Yes, AllowRemoteAccess is set to true, Firewall is open for port 5555 and authentication type is set to FormsAuthentication. 

However, I get the same behavior when I try to create the connection directly on the server where both Qlik Sense and Web Connectors are installed.

[Maike151 · Accepted solution]

I found a solution!

I added the domain to the URL as follows: https://host.domain.com:5555/ and now it works.

If you have the same problem, remember to also change this in the FROM part of the LOAD statement generated by Qlik Web Connector.