Connectivity & Data Prep

[KHSDM]

We are getting the following error when trying to connect to one of our Salesforce account. It was working previously, and it started happening few days ago. Asked our Salesforce team, they said it works fine on their end. Any idea what could be the issue?

Tried on both QlikView and Qlik Sense, same error.

[Frank_S]

Perhaps you have more than 5 sessions for the Salesforce account you are using?

• For more information visit:
  https://community.qlik.com/t5/Official-Support-Articles/Salesforce-Salesforce-limit-connecting-up-to...

Check this article as well in case it applies

• https://community.qlik.com/t5/Official-Support-Articles/Salesforce-ports-and-address-to-establish-co...

Kind regards...