Skip to main content
Announcements
Introducing Qlik Answers: A plug-and-play, Generative AI powered RAG solution. READ ALL ABOUT IT!
cancel
Showing results for 
Search instead for 
Did you mean: 
Stefan_de_Vries
Contributor
Contributor

After login/authentication, user's session continues with a different account

Hello all,

I'm running into an issue with Qlik Sense (February 2023 Patch 5) and AD authentication. We have a user who has two AD accounts: manager.locationX and firstname.lastname.

When he logs into the hub, using his firstname.lastname account, the authentication succeeds, but the hub doesn't load. Closer inspection of the logs reveals the following:

Proxy INFO Stop session for user 'BRD\manager.locationX' . Session id = 'c0dea074-66a4-fc18-7351-4f787c968bde' and all dependents will be deleted.
Repository ERROR Access was denied for User: 'BRD\manager.locationX', SessionId: 'c0dea074-66a4-fc18-7351-4f787c968bde', Hostname: '::ffff:10.20.30.66', Requested access types: '', OperationType: 'UsageDenied'
Proxy INFO User authenticated. User 'BRD\manager.locationX' used authentication method 'ticket' and got session 'c0dea074-66a4-fc18-7351-4f787c968bde'
Repository ERROR Access was denied for User: 'BRD\manager.locationX', SessionId: 'c0dea074-66a4-fc18-7351-4f787c968bde', Hostname: '::ffff:10.20.30.66', Requested access types: '', OperationType: 'UsageDenied'
Proxy INFO Syncing user attributes for user 'BRD\manager.locationX'
Proxy INFO Start session for user: 'BRD\manager.locationX'

 

It seems the authenticated session continues using his account manager.locationX, with which he is logged into his laptop. This account doesn't have user rights, and the attempt is rightfully stopped by the Repository and Proxy.

Is this usual behaviour from Qlik Sense?

Labels (1)
1 Reply
Ray_Strother
Support
Support

Hello,

1. Have the user run the browser as different user.
2. Right click on Qlik Sense Desktop executable (CTRL and Shift " select run as a different user")
3. Enter the credentials of user with the rights.