Bookmarks missing for specific user

[aschmeelk]

Hello!

I manage multiple users of Qlik Sense (Enterprise) and one of them has had their bookmarks - about 25 of them disappear. When I log in and view the App in their data Stream, I see all of the bookmarks that they say are missing - but when I log in using their credentials, they are not there.

I have RootAdmin of course and they don't, other wise I don't understand why they can't see these bookmarks. Is there a way for me to get them back for this user?

[kevincase]

Hello, 

Have any security rules been modified?  This default rule allows the users to be able to create bookmarks - CreateAppObjectsPublishedApp

Kevin .....

[aschmeelk]

Thanks for your response!

This is what is set up for the security rules:

This hasn't changed since the Stream/App were created - to my knowledge. There are many other streams set just like this one that are not experiencing this problem.

Alan.

[kevincase]

Alan,

The rule you are looking for is CreateAppObjectsPublishedApp.  You are showing a rule for a Stream.  That controls access to the stream not an application.

reateAppObjectsPublishedApp

CreateAppObjectsPublishedApp security rule properties

Property	Details
Name	CreateAppObjectsPublishedApp
Description	Everyone who has read rights to a published app should also have rights to create sheets, stories, bookmarks and snapshots belonging to that app
Resource filter	App.Object_*
Actions	Create
Context	Only in hub
Type	Default
Conditions	!resource.App.stream.Empty() and resource.App.HasPrivilege("read") and (resource.objectType = "userstate" or resource.objectType = "sheet" or resource.objectType = "story" or resource.objectType = "bookmark" or resource.objectType = "snapshot" or resource.objectType = "embeddedsnapshot" or resource.objectType = "hiddenbookmark") and !user.IsAnonymous()