Change users' Active Directory license allocation

[iacovosk]

Hi,

We are moving our users to a new domain (let's call it AD 'B') and this is a process that will take time and not all users will be migrated at the same time.

License types: Professional and Analyser

Ideally, we want to find a way to change the 'User Directory' a user is identified in the license allocation to the new domain (AD 'B'), until we move all the users from AD 'A' to AD 'B' and change the sychronisation to the new domain.

Deallocating and allocating new licenses is a no go because we do not have the license capacity to keep quarantined professional/analyser licenses for 7 days.

Thanks

[Albert_Candelario · Accepted solution]

Hello @iacovosk ,

Thanks for posting.

I would strongly recommend using a Signed License Key (SLK) as the (SLK) does NOT  have quarantine when deallocating and allocating users.

https://community.qlik.com/t5/Official-Support-Articles/Professional-Analyzer-access-allocations-No-...

If you are still using the old model, serial and control number, then I would recommend contacting your Qlik representative to either get a SLK or a temporary license if possible to make  the Active directive move if for any reason the SLK is not yet an option.

Cheers,

Albert

[iacovosk]

Thank you Albert.

How can we get this SLK? We are under a network of firms that use a global agreement/contract with Qlik Tech. 

[Albert_Candelario]

Hello @iacovosk,

Your Qlik representative should be able to assist you with this topic.

In case you are unsure who that individual is, please use our Chat, by clicking Contact Support on any Support Page across Qlik Community.

Our engineers will be happy to help you with to point you into the right direction.

Cheers,

Albert