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Deallocating/Reinstating Quarantined Tokens
I have two quarantined tokens that have been quarantined for quite some time. They were originally single-user access tokens. The local user accounts no longer exist for the users the tokens were originally allocated to.
When I try to select the token and click "Deallocate" I get the following messages (restarting QMC does nothing):
When I click "Reinstate" I get the following message:
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I grabbed this from one of the post:
--------
I think it is bug fixed in 2.1.1
Token with no user information not freed after quarantine period
Jira issue ID: QLIK-37415
If a token in quarantine was assigned to a user that was deleted, there was no way to reassign the token
even after quarantine date had passed.
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Hi Tim,
Did you try Restarting the QlikSense Repository Database Service? If now, try it once.
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Excellent! I was running 2.0 and the painless upgrade to 2.1.1 fixed the quarantine problem.
Here's the link to the download page: us-b.demo.qlik.com/download
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Hi Sujith,
I met the same problem. but i am using the version of 2.1.1.0
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In this version, the problem should have been resolved. Perhaps you just need to wait for the tokens to recycle?
Here's a quote from one of Sujith's previous messages:
you can check the last used date from License and Tokens -->User Access Allocations
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Latest use is yesterday. I delete the user first then want to deallocation it. Any solution?
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You will probably have to wait for the 28-day waiting cycle for that to become unquarantined. The reason is so you can't use a single access pass for multiple users in the same month just by dropping user accounts and reassigning the access pass.
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ok....... So can i cycle it manually.......
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Nope. Maybe if you ask nicely the Qlik tech support can do it for you? I doubt it though.
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is it works Sangram??
because i do have the same issue but the last used is dec 12 2016
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