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lauboso
Partner - Contributor
Partner - Contributor

Error message - Connection lost

Hi community,

Every time I log in or open an application I get an error message.

The translation of the message is:
Connection lost. Make sure Qlik Sense is running correctly. If your session has timed out due to inactivity, please refresh the connection to continue working.

However, I do not lose any connection and there is no time for inactivity. It happens to all users except the administrator.

I need help, any ideas? Thanks

Labels (1)
1 Reply
Ray_Strother
Support
Support

Hello ,

Please review the following link for troubleshooting this type of issue.

https://community.qlik.com/t5/Official-Support-Articles/Hub-access-times-out-with-Error-Connection-l...