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juansancheztfe
Contributor
Contributor
‎2024-09-13 03:36 AM

Instalación QlikSense en Windows Server 2022

Buenos días

No conseguimos instalar QlikSense, recibimos siempre un error "Instalation Failed. An error has ocurred".

Versión del producto del instalador 14.187.4

Parece que no instala PostgreSQL, pero luego parece indicar que si, pero aun así recibimos el error Instalation Failed.

 

Property(S): SOURCEDIR = C:\ProgramData\Package Cache\{B286A8FD-005B-4AD7-BABD-33858A69184E}v14.187.4\
Property(S): SourcedirProduct = {B286A8FD-005B-4AD7-BABD-33858A69184E}
Property(S): ProductToBeRegistered = 1
MSI (s) (58:AC) [09:22:37:240]: Note: 1: 1708
MSI (s) (58:AC) [09:22:37:240]: Product: PostgreSQL14 -- Installation failed.

MSI (s) (58:AC) [09:22:37:241]: Windows Installer instaló el producto. Nombre del producto: PostgreSQL14. Versión del producto: 14.187.4. Idioma del producto: 1033. Fabricante: QlikTech International AB. Resultado de la instalación: 1603.

MSI (s) (58:AC) [09:22:37:249]: Deferring clean up of packages/files, if any exist
MSI (s) (58:AC) [09:22:37:249]: MainEngineThread is returning 1603
MSI (s) (58:E8) [09:22:37:252]: RESTART MANAGER: Session closed.
MSI (s) (58:E8) [09:22:37:252]: No System Restore sequence number for this installation.
=== Logging stopped: 13/09/2024 9:22:37 ===
MSI (s) (58:E8) [09:22:37:254]: User policy value 'DisableRollback' is 0
MSI (s) (58:E8) [09:22:37:254]: Machine policy value 'DisableRollback' is 0
MSI (s) (58:E8) [09:22:37:254]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (58:E8) [09:22:37:254]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (58:E8) [09:22:37:255]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (58:E8) [09:22:37:255]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (58:E8) [09:22:37:260]: Destroying RemoteAPI object.
MSI (s) (58:18) [09:22:37:260]: Custom Action Manager thread ending.
MSI (c) (D4:38) [09:22:37:261]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (D4:38) [09:22:37:261]: MainEngineThread is returning 1603
=== Verbose logging stopped: 13/09/2024 9:22:37 ===

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2 Replies
Ray_Strother
Support
Support
‎2024-09-13 02:39 PM

Hello ,

1. Confirm the service account is an administrator on the local server.
2. Make sure to right click and " Run as Administrator" on the installer file.
3. You may need to turn off antivirus software during installation.
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juansancheztfe
Contributor
Contributor
‎2024-09-17 04:30 AM
Author

In response to Ray_Strother

Mismo problema

1. He creado un usuario nuevo, que he añadido a los administradores de la máquina. Y le he dado permisos sobre la carpeta compartida que se solicitad en la instalación

2. Si, se ejecuta como administrador

3. El servidor no tiene antivirus.

Sigue produciéndose el mismo mensaje. He el otro log indica lo siguiente. No entiendo porque intenta instalar PostgreSQL12.5 y PostgreSQL14

 

[22E4:22E8][2024-09-17T09:16:49]i000: ProgressTypeInstallation
[22E4:22E8][2024-09-17T09:16:49]i000: Starting execution of PostgreSQL125
[1DEC:1390][2024-09-17T09:16:49]i301: Applying execute package: PostgreSQL125, action: Install, path: C:\ProgramData\Package Cache\{10316F19-D71B-4F27-9D4F-F0AD8D5961AC}v14.187.4\PostgreSQL125.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" DBPASSWORD="*****" DBDATAFOLDER="C:\ProgramData\\Qlik\Sense\Repository\PostgreSQL" SERVICEUSER="MAQUINA\admin2" USERPASSWORD="*****" CENTRALREPOSITORY="1" BURN="1" INSTALLDIR="C:\Program Files\Qlik\Sense" MODIFY="0" SKIPSTARTSERVICES="0" LASTSERVICE="QlikSensePrintingService" RANDOMPASSWORD="*****" SKIPDBCONFIG="0" SKIPDBVALIDATION="0" USINGPOSTGRESQL="0" UNINSTALLEVERYTHING="" UNIQUEAPPGUID="D188A6E3-B88B-47A7-9E3B-465E3775BDAE" BURNUILEVEL="" FAIL="" DBLIMITEDUSERNAME="qliksenserepository" SKIPINSTALLDBSERVICE="0" DBPORT="4432" SHAREDPERSISTENCE="1" CONFIGUREPGLISTENER="1" DBLISTENADDRESSES="maquina.dominio.com" DBIPRANGE="fe80::9de5:c274:a330:eba5/128,192.168.0.66/32" DBMAXCONNECTIONS="100" DBDUMPFILEPATH="" UPGRADEPSQL="" REMOVEDUMP="0" BUNDLETEMPDIRECTORY="C:\Windows\Temp\{E34115C0-811A-492B-B32C-F3ED314F3C3B}\.ba" ENCODEDUSERPASSWORD="*****" SHAREDROOTFOLDER="\\maquina\Share" STATICCONTENTROOT="\\maquina\Share\StaticContent" ARCHIVEDLOGSROOT="\\maquina\Share\ArchivedLogs" APPSROOT="\\maquina\Share\Apps" SKIPVALIDATION="0" SKIPINSTALLPOSTGRESQL125="1" POSTGRESHOME="C:\Program Files\Qlik\Sense\Repository\PostgreSQL\14"'
[22E4:22E8][2024-09-17T09:16:53]i000: In Update Progress: 1
[22E4:22E8][2024-09-17T09:16:53]i000: In Update Progress: 2
[22E4:22E8][2024-09-17T09:16:53]i000: In Update Progress: 3
[22E4:22E8][2024-09-17T09:16:53]i000: In Update Progress: 4
[22E4:22E8][2024-09-17T09:16:54]i000: In Update Progress: 5
[1DEC:1390][2024-09-17T09:16:54]w355: Unable to register source directory: C:\ProgramData\Package Cache\{10316F19-D71B-4F27-9D4F-F0AD8D5961AC}v14.187.4\, product: {10316F19-D71B-4F27-9D4F-F0AD8D5961AC}, reason: 0x80070645. Continuing...
[22E4:22E8][2024-09-17T09:16:54]i319: Applied execute package: PostgreSQL125, result: 0x0, restart: None
[1DEC:1390][2024-09-17T09:16:54]i325: Registering dependency: {bf72ad4c-b8b7-45eb-87a9-65c01cd0fc72} on package provider: {10316F19-D71B-4F27-9D4F-F0AD8D5961AC}, package: PostgreSQL125
[1DEC:1390][2024-09-17T09:16:54]i323: Registering package dependency provider: {B286A8FD-005B-4AD7-BABD-33858A69184E}, version: 14.187.4, package: PostgreSQL14
[22E4:22E8][2024-09-17T09:16:54]i000: ProgressTypeInstallation
[22E4:22E8][2024-09-17T09:16:54]i000: Starting execution of PostgreSQL14
[1DEC:1390][2024-09-17T09:16:54]i301: Applying execute package: PostgreSQL14, action: Install, path: C:\ProgramData\Package Cache\{B286A8FD-005B-4AD7-BABD-33858A69184E}v14.187.4\PostgreSQL14.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" DBPASSWORD="*****" DBDATAFOLDER="C:\ProgramData\\Qlik\Sense\Repository\PostgreSQL" SERVICEUSER="MAQUINA\admin2" USERPASSWORD="*****" CENTRALREPOSITORY="1" BURN="1" INSTALLDIR="C:\Program Files\Qlik\Sense" MODIFY="0" SKIPSTARTSERVICES="0" LASTSERVICE="QlikSensePrintingService" RANDOMPASSWORD="*****" SKIPDBCONFIG="0" SKIPDBVALIDATION="0" USINGPOSTGRESQL="0" UNINSTALLEVERYTHING="" UNIQUEAPPGUID="D188A6E3-B88B-47A7-9E3B-465E3775BDAE" BURNUILEVEL="" FAIL="" DBLIMITEDUSERNAME="qliksenserepository" SKIPINSTALLDBSERVICE="0" DBPORT="4432" SHAREDPERSISTENCE="1" CONFIGUREPGLISTENER="1" DBLISTENADDRESSES="maquina.dominio.com" DBIPRANGE="fe80::9de5:c274:a330:eba5/128,192.168.0.66/32" DBMAXCONNECTIONS="100" DBDUMPFILEPATH="" UPGRADEPSQL="" REMOVEDUMP="0" BUNDLETEMPDIRECTORY="C:\Windows\Temp\{E34115C0-811A-492B-B32C-F3ED314F3C3B}\.ba" ENCODEDUSERPASSWORD="*****" SHAREDROOTFOLDER="\\maquina\Share" STATICCONTENTROOT="\\maquina\Share\StaticContent" ARCHIVEDLOGSROOT="\\maquina\Share\ArchivedLogs" APPSROOT="\\maquina\Share\Apps" SKIPVALIDATION="0" SKIPINSTALLPOSTGRESQL14="0" POSTGRESHOME="C:\Program Files\Qlik\Sense\Repository\PostgreSQL\14"'
[22E4:22E8][2024-09-17T09:16:56]i000: In Update Progress: 6
[22E4:22E8][2024-09-17T09:16:56]i000: In Update Progress: 7
[22E4:22E8][2024-09-17T09:16:56]i000: In Update Progress: 8
[22E4:22E8][2024-09-17T09:16:56]i000: In Update Progress: 9
[22E4:22E8][2024-09-17T09:16:56]i000: In Update Progress: 10
[22E4:22E8][2024-09-17T09:16:56]i000: In Update Progress: 11
[1DEC:1390][2024-09-17T09:17:10]e000: Error 0x80070643: Failed to install MSI package.
[1DEC:1390][2024-09-17T09:17:10]e000: Error 0x80070643: Failed to execute MSI package.
[22E4:22E8][2024-09-17T09:17:10]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[22E4:22E8][2024-09-17T09:17:10]i000: Detected failing msi: PostgreSQL14
[22E4:22E8][2024-09-17T09:17:10]i319: Applied execute package: PostgreSQL14, result: 0x80070643, restart: None
[22E4:22E8][2024-09-17T09:17:10]e000: Error 0x80070643: Failed to execute MSI package.
[22E4:22E8][2024-09-17T09:17:10]i000: ProgressTypeInstallation
[22E4:22E8][2024-09-17T09:17:10]i000: Starting rollback execution of PostgreSQL14
[1DEC:1390][2024-09-17T09:17:10]i318: Skipped rollback of package: PostgreSQL14, action: Uninstall, already: Absent
[22E4:22E8][2024-09-17T09:17:10]i319: Applied rollback package: PostgreSQL14, result: 0x0, restart: None
[1DEC:1390][2024-09-17T09:17:10]i329: Removed package dependency provider: {B286A8FD-005B-4AD7-BABD-33858A69184E}, package: PostgreSQL14
[1DEC:1390][2024-09-17T09:17:10]i351: Removing cached package: PostgreSQL14, from path: C:\ProgramData\Package Cache\{B286A8FD-005B-4AD7-BABD-33858A69184E}v14.187.4\
[1DEC:1390][2024-09-17T09:17:10]i326: Removed dependency: {bf72ad4c-b8b7-45eb-87a9-65c01cd0fc72} on package provider: {10316F19-D71B-4F27-9D4F-F0AD8D5961AC}, package PostgreSQL125
[22E4:22E8][2024-09-17T09:17:10]i000: ProgressTypeInstallation
[22E4:22E8][2024-09-17T09:17:10]i000: Starting rollback execution of PostgreSQL125
[1DEC:1390][2024-09-17T09:17:10]i318: Skipped rollback of package: PostgreSQL125, action: Uninstall, already: Absent
[22E4:22E8][2024-09-17T09:17:10]i319: Applied rollback package: PostgreSQL125, result: 0x0, restart: None
[1DEC:1390][2024-09-17T09:17:10]i329: Removed package dependency provider: {10316F19-D71B-4F27-9D4F-F0AD8D5961AC}, package: PostgreSQL125
[1DEC:1390][2024-09-17T09:17:10]i351: Removing cached package: PostgreSQL125, from path: C:\ProgramData\Package Cache\{10316F19-D71B-4F27-9D4F-F0AD8D5961AC}v14.187.4\
[1DEC:1390][2024-09-17T09:17:10]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{bf72ad4c-b8b7-45eb-87a9-65c01cd0fc72}, resume: None, restart: None, disable resume: No
[1DEC:1390][2024-09-17T09:17:10]i330: Removed bundle dependency provider: {bf72ad4c-b8b7-45eb-87a9-65c01cd0fc72}
[1DEC:1390][2024-09-17T09:17:10]i352: Removing cached bundle: {bf72ad4c-b8b7-45eb-87a9-65c01cd0fc72}, from path: C:\ProgramData\Package Cache\{bf72ad4c-b8b7-45eb-87a9-65c01cd0fc72}\
[1DEC:1390][2024-09-17T09:17:10]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{bf72ad4c-b8b7-45eb-87a9-65c01cd0fc72}, resume: None, restart initiated: No, disable resume: No
[22E4:22E8][2024-09-17T09:17:10]i000: Navigation to bookmark Next was initiated.
[22E4:22E8][2024-09-17T09:17:10]i000: Internal build: False.
[22E4:22E8][2024-09-17T09:17:10]i000: Collect data: False.
[22E4:22E8][2024-09-17T09:17:10]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
[22E4:06F4][2024-09-17T09:17:10]e000: SetupResult: -2147023293
[22E4:06F4][2024-09-17T09:17:10]e000: Failing MSI name (if any): PostgreSQL14
[22E4:06F4][2024-09-17T09:17:10]i000: Setting string variable 'success' to value 'false'
[22E4:06F4][2024-09-17T09:17:10]i000: In Error workflow: started
[22E4:06F4][2024-09-17T09:17:10]i000: GetStringPropertyActivity retrieved the value C:\Users\ADMINI~1.TFA\AppData\Local\Temp\Qlik_Sense_May_2024_20240917091359.log from property WixBundleLog
[22E4:06F4][2024-09-17T09:17:10]i000: Trying to navigate to InstallFailureView
[22E4:165C][2024-09-17T09:17:10]i000: The ViewModel Qlik.Burn.UI.Sense.ViewModels.InstallFailureViewModel was initialized.

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