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Hi, we want to set up our IT Help desk to apply Qlik licenses and assign roles for users but we don't want to grant them full Root Admin rights. The risk of misuse is too high. Does anyone know if RootAdmin can be restricted to those tasks? or if there is another way to meet the objective? thanks in advance.
No, you cannot restrict the RootAdmin role, but you can create a new role for those IT Help Desk Users: https://help.qlik.com/en-US/sense/June2019/Subsystems/ManagementConsole/Content/Sense_QMC/create-QMC...
What specific actions would they need to do?