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Hello,
I have a user directory connection set up to an ldap server. It is sync'ing fine and I have assigned tokens, but the users are still not able to log in. I've checked the ldap logs, I see it responding to the request, and I'm certain the password is correct.
Can anyone provide any guidance on what might be wrong or how I can go about troubleshooting this problem?
Thank you,
Tanya
hi
what error message the users see?
The following user id not authenticated:
<directory\username>