Qlik Cloud - Reload Task Fails - Socket Closed

[CurtDaughtryBP]

I have a load scrip that has been running well for a long time.

Now - I'm getting the following error halfway through the script execution for no explainable reason.

The following error occurred:
 (Connector error: Socket closed)

How do I troubleshoot? Has anyone seen?

[Serkan]

Hi @Albert_Candelario we are facing out the same issue.

When could we expect the next release?

Thanks.

Regards

Serkan

[fmarvnnt]

Mee too with SAP SQL Connector using Qlik Data Gateway!

[Albert_Candelario]

Hello @Serkan ,

The latest release, Qlik Data Gateway Direct Access version 1.3.0 was out later last week.

Kindly, try it out and let us know if it has resolved your current challenges.

Cheers,

Albert

[Albert_Candelario]

Hello @fmarvnnt,

If having a similar issue within an specific database like the one you have mentioned, I would strongly suggest to open a separate post as might be beneficial for the rest of the Community users. Also, add as much context as possible so we can also have a look at it.

Cheers,

Albert

[fmarvnnt]

Let me decide to open a case to support.. ..maybe is the case since I cannot setup the mentioned socked param on this thread.  I check also the ver...

[fmarvnnt]

Just one note:  V 1.3.0 is not yet mentioned here:  https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Gateways/direct-access-g...

[Albert_Candelario]

If you download the Data Gateway Direct Access from your tenant, you will see is already version 1.3.0. The Help page might need to get updated as you have mentioned. Thanks for flagging such, we will check within the needed teams.

Cheers,

Albert 

[Albert_Candelario]

Hello @fmarvnnt ,

Are you saying you are getting this issue constantly? or is within a random fashion on some specific connections?

Cheers,

Albert

[fmarvnnt]

Hi Albert,

      I've finished the tests right now and I can confirm that the Socked Closed happears randomly so the QDG ETL is extremely unstable.  I guess I have to open a case;  do you confirm Shall I?

FM

[Albert_Candelario]

Hello @fmarvnnt,

I would suggest so as we would like to have more details of your connection, DB... to be able to assist you here.

Cheers,

Albert